QA Program Director

About Us :

Apica is a leading provider of innovative software solutions in the Observability space, designed to revolutionize how businesses gain insights into their systems and applications. We are dedicated to delivering cutting-edge products that streamline processes and enhance user experiences. Our mission is to empower organizations to thrive in the digital age through intuitive and visually compelling software.

Responsibilities

• Collaborate with engineering, product, and operations teams to identify defects, conduct tests, and validate functionality in software products and cloud services
• Build, own, manage, share, and grow a comprehensive test harness across all products and services, incl. test plans, cases, scripts, data, and automation tooling
• Collaborate with engineering on, test data management, continuous integration, release management, error tracking, code review, and quality improvement processes
• Document, maintain, train, enable, and coach other team members on first principles, known good processes, documented ‘best practices’, etc. of quality assurance
• Create and maintain up-to-date testing procedures, processes, solutions, scripts, and data
• Drive continuous improvement of our products and processes by defining, building, and executing a mature set of QA functions and procedures
• Evaluate, acquire, implement, document, and maintain QA automation solutions
• Enable other team members with documented test automation processes
• Provide regular management reporting on test and QA practices and results
• Evaluate and sign off or reject new platform, product, and feature releases
• Build, document, and grow ‘test-driven development’ practices, data, and use cases

Qualifications