PRIMARY FUNCTIONS (RESPONSIBILITIES) :
- Collaborate with all stakeholders, clearly articulate the problem statement, and employ various elicitation techniques to define clear, complete, accurate and traceable requirements.
- Anticipate future requirements and develop business cases for proposed system enhancements that will maximize the product value.
- Create and maintain artifacts like PRD, Use case diagrams, Process flow
- diagrams etc. that are critical for product delivery.
- Communicate with precision, engaging team and stakeholders
WHAT DO YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS) :
Technical Competencies :
Bachelors degree in computer science, Engineering, or a related field3-6 years of professional business analyst experience in the Airline, Travel and Hospitality or related domains.Deep understanding of e-commerce systems and associated Business processes like Payments, Refunds, Cancellations etc.Hands-on experience with tools like Postman, SoapUI and database browsers.Experience in Agile software development methodologies-Jira, Version1 for Backlog management.Hands on experience in Diagramming tools like- Microsoft Visio , Draw.io etc.Behavioral Competencies :
Ability to produce high quality results, work in a collaborative environment by embracing diverse perspectives and with a solution-based approach.Adapt communication clearly and concisely based on team dynamics and expresses thoughts & ideas effectively.Ability to engage effectively with peers and stakeholders to build trust and reliable working relationships.Ability to understand business processes, implement innovative solutions, guide juniors on continuous improvement by constantly updating oneself on current technology & trends.Inquisitive to understand customer and business expectations while creating value addition on technical solutions.WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)
Experience with B2B Sales and Support, Contracting and Incentive, and Web Portal applications.Airline, or Transportation industry experienceID-DELSH003