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Client Solutions Manager - SaaS

Client Solutions Manager - SaaS

BiteSpeedRepublic Of India, IN
1 day ago
Job description

About BiteSpeed

Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.

We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us.

Check out more about us here - https : / / www.Bitespeed.Co / and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https : / / apps.Shopify.Com / bitespeed-fb-messenger-chatbot (we openly brag about this 😉)

We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway) : -

  • BiteSpeed Raises USD 3.5M Funding, Led by Peak XV’s Surge- https : / / www.Businesswireindia.Com / e-commerce-ai-startup-bitespeed-raises-usd-3-5m-funding-led-by-peak-xvs-surge-92455.Html
  • E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge- https : / / www.Thehindubusinessline.Com / info-tech / e-commerce-ai-start-up-bitespeed-raises-35-million-funding-led-by-peak-xvs-surge / article68863058.Ece
  • BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- https : / / www.Entrepreneur.Com / en-in / business-news / bitespeed-raises-19-million-seed-funding-from-sequoia / 418414

About the role

Till Q3 of 2022 , our sales and go-to-market function has been founder-led . Then we setup a small team of BDR & AE and were thankfully able to replicate our initial success . With that we’re also expanding globally - starting with the EMEA market(one step at a time?).

We've grown 10X in the past 1 year through the efforts of the founder and small sales team we built. We initially tested out Outbound prospecting ourselves to validate if there’s even a possibility to scale the efforts on this.

Our initial results from outbound prospecting have been nothing less than promising. Cold calling and LinkedIn are the top two channels that have shown great promising results for us. With a well-set sales engine running in the domestic market, it’s now time to scale our international sales motion and we’re looking to hire a smart & energetic Account Executive to convert the mid-market / enterprise SQLs brought in by our BDR team's outbound efforts and bring in the $$$ . Simple, right?

What you’ll do

  • Tl;
  • Dr sell, sell and sell some more to get the $$$ in . But since job descriptions are supposed to be serious stuff, feel free to read on.

  • Your day-to-day would involve talking to e-commerce business owners across the international market(EMEA predominantly) , understanding their problems & helping them understand how our product improves their lives.
  • You’ll be responsible for taking up product demos and closing deals to get the $$ in via online and offline meetings.
  • Writing creative cold emails / Linkedin messages which truly break through the noise (we've tried some wacky stuff in the past, we take this a little overboard).
  • Playing the role of a trusted product advisor over sales demos to show customers how our product improves their lives.
  • Keeping your ears to the ground to collect customer feedback and forming a pipe for regular flow of customer insights to the product team.
  • Building the backbone for our sales process to scale for the next stage of growth.
  • What makes you a good fit

  • Your childhood dream was to sell ice to an eskimo (brownie points if you've tried it).
  • You have 1+ years of experience doing B2B India sales at a SaaS startup.
  • You have stories of selling stuff to people (this could even be concert tickets, sports cards or something you made).
  • You have a way with words and have a collection of the best cold emails you've seen and written.
  • You have a genuine interest in conversations with people.
  • Salary and Location

    Location : Bangalore

    Expected CTC : We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team

    Our Way Of Life - https : / / www.Notion.So / bitespeed / Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e.

    Our Purpose

    At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create.

    Our purpose is about why we’re here and what we care about : -

  • Personal Transformation
  • Wealth Creation
  • Winning Together
  • Our Values

    Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values.

    We have 5 core values : -

  • Go Above And Beyond
  • Making Things Happen
  • Say It Like It Is
  • Progress Over Perfection
  • Don’t Take Yourself Seriously, Take Your Work Seriously
  • Perks & Benefits

    Small things we’ve done to ensure we take care of our wellness, learning & keep things fun : -

  • Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us.
  • Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking).
  • Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often.
  • Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing.
  • Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month.
  • How to apply?

    If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on nikita@bitespeed.co.

    Know someone who might be a great fit? Refer them to us , if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks!

    For any queries feel free to write to talent@bitespeed.co.

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