Customer Support Specialist

Company Description

HappyLocate, established in 2016, simplifies employee relocations across 16,000+ pin codes with advanced technology and customized solutions. From house shifting and pet relocation to office moves and house search assistance, HappyLocate ensures efficient management from planning to post-move support. Join our growing list of satisfied customers and experience reliable services. For more details, visit : https : / / www.happylocate.com / corporate / .

Role Description

This is a full-time, on-site role for a Customer Success position located in Bengaluru. The Customer Success role involves ensuring customer satisfaction, providing support, and addressing inquiries and issues promptly. Day-to-day tasks include maintaining customer relationships, offering exceptional service, and utilizing analytical skills to resolve customer concerns effectively.

Qualifications

Exceptional Customer Satisfaction and Customer Service skills

Strong Customer Support and Communication skills

Excellent Analytical Skills

Proficiency in resolving customer concerns efficiently

Experience in customer success or a similar role

Bachelor's degree in Business, Marketing, or a related field