Production and Support Engineer

Job Summary :

• We are seeking a detail-oriented and proactive Production Support Engineer to join our team.
• The ideal candidate will be responsible for end-to-end production support, including issue
• analysis, root cause identification, and resolution. This role involves close coordination with
• development, support teams, and external stakeholders to ensure the stability and reliability of applications. The candidate should have hands-on experience with MySQL / MongoDB queries,
• API testing, and application / server monitoring. Strong analytical, communication, and scripting skills are essential, along with a solid understanding of incident management practices. Prior experience in L1 / L2 production support will be a strong advantage.

Key Responsibilities :

Additional Skills :

Skills Required

Linux Administration, Python Scripting, containerization , Monitoring Tools