Talent.com
This job offer is not available in your country.
Associate Director Application Support Engineering

Associate Director Application Support Engineering

DTCCHyderabad, Telangana, India
1 day ago
Job description

Are you ready to explore a world of possibilities?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Pay and Benefits :

  • Competitive compensation, including base pay and annual incentive
  • Comprehensive health and life insurance and well-being benefits, based on location
  • Pension / Retirement benefits
  • Paid Time Off and Personal / Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
  • DTCC offers a flexible / hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role :

The Application Support Engineering role specializes in maintaining and providing technical support for all applications implemented in Production. The role works closely with development teams, infrastructure partners, Product Management, and Global Operations to advance and resolve technical support incidents and fulfill requests.

Your Primary Responsibilities :

  • Analyze multiple application alert trends, providing business impact and analysis to teams while recommending solutions to minimize future occurrences
  • Review and update articles and run books with collaborators to confirm information is up to date
  • Provide oversight and leadership for other support engineers, including technical mentorship and collaboration on complex issues.
  • Collaborate with Client Facing teams to provide answers to application issues
  • Review and Complete Disaster Recovery scripts to be implemented in response to planned and unplanned outages, ensuring appropriate steps are documented
  • Recommend and design automation to reduce the cost of ongoing application monitoring
  • Facilitate internal review and validation of support and Non-Functional Requirements during the development phase of an application
  • Serve as point of contact for critical issues and advance to appropriate teams as necessary while providing updates to management
  • Mitigates risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior.
  • NOTE : The Primary Responsibilities of this role are not limited to the details above.
  • Qualifications :

  • Minimum of 8 years of related experience with at least one year in leadership role
  • Bachelor's degree preferred
  • Talents Needed for Success :

  • 8+ years’ experience, especially supporting critical applications in a 24X7 setting.
  • Experience with IBM mainframe technology; familiarity with Linux, WebSphere, and Cloud technologies (Service NOW, AWS, Snowflake)
  • Serves as a trusted coach or mentor to colleagues across technical teams.
  • Communicate clearly to technical and non-technical audiences to keep others informed.
  • Actual salary is determined based on the role, location, individual experience, skills, and other considerations.

    Create a job alert for this search

    Application Support • Hyderabad, Telangana, India

    Related jobs
    • Promoted
    Associate Program Director

    Associate Program Director

    MedtronicHyderabad, Telangana, India
    Responsibilities may include the following and other duties may be assigned.Strategic portfolio management role with accountability for multiyear year roadmap, stakeholder engagement, financial acc...Show moreLast updated: 20 days ago
    Program Director / Associate Director

    Program Director / Associate Director

    InnovapptiveHyderabad, Telangana, IN
    Quick Apply
    Program Director / Associate Director Location : Hyderabad, India Employment Type : Full-Time; Salaried Compensation : Base Salary, Bonus, Benefits Job Description About Us : At Innovapptive, we a...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Director- Engineering & Products

    Associate Director- Engineering & Products

    A3CENDHyderabad, Telangana, India
    We are looking for a passionate.AI-powered, integrated leadership and employee development products.SSO, security, compliance, reliability, and integrations. Establish engineering best practices : co...Show moreLast updated: 11 days ago
    • Promoted
    Associate Director, Programmatic

    Associate Director, Programmatic

    AtidivHyderabad, IN
    Associate Director, Programmatic (AdOps).Atidiv was built to ignite hyper growth.We are the solution for sustainable and scalable growth. Atidiv is a provider of data science, product development & ...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager - Process - Solar Cell

    Assistant Manager - Process - Solar Cell

    Premier Energies LimitedRangareddy, Telangana, India
    Founded in 1995, Premier Energies is a leading solar cell and module manufacturer based in Telangana, India.We operate advanced facilities with 2 GW cell and 5. GW module capacity, and are expanding...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Director - Workspace Operations

    Associate Director - Workspace Operations

    ANSR Global CorporationHyderabad, India
    Regional Head responsible to ensure service delivery for ANSR and its clients.Oversee facilities operations, not limited to technical / soft services, security, transport, cafeteria, statutory compli...Show moreLast updated: 30+ days ago
    Director, Data Insights & Automation

    Director, Data Insights & Automation

    Statistics & Data Corporation (SDC)Hyderabad, TS, IN
    Quick Apply
    Director, Data Insights & Automation.Statistics & Data Corporation (SDC), a specialized contract research organization (CRO) headquartered in Arizona, delivering top-tier clinical trial ser...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Executive IT

    Senior Executive IT

    Premier Energies LimitedRangareddy, Telangana, India
    Founded in 1995, Premier Energies is a leading solar cell and module manufacturer based in Telangana, India.We operate advanced facilities with 2 GW cell and 5. GW module capacity, and are expanding...Show moreLast updated: 7 days ago
    • Promoted
    Associate Director IT

    Associate Director IT

    Imaging EndpointsHyderabad, Telangana, India
    Imaging Endpoints (IE) is an Imaging Technology and Imaging Clinical Research Organization (iCRO).We are passionately focused on our vision to Connect Imaging to the Cure™.Everything we do is align...Show moreLast updated: 30+ days ago
    • Promoted
    Deputy Manager IT

    Deputy Manager IT

    Premier Energies LimitedRangareddy, Telangana, India
    Founded in 1995, Premier Energies is a leading solar cell and module manufacturer based in Telangana, India.We operate advanced facilities with 2 GW cell and 5. GW module capacity, and are expanding...Show moreLast updated: 7 days ago
    • Promoted
    Medtronic - Associate Program Director

    Medtronic - Associate Program Director

    Medtronic (Medtronic)(279)Hyderabad, India
    Responsibilities may include the following and other duties may be assigned Strategic portfolio management role with accountability for multiyear year roadmap, stakeholder engagement, financial acc...Show moreLast updated: 21 days ago
    • Promoted
    • New!
    (Apply Now) Associate Program Director

    (Apply Now) Associate Program Director

    MedtronicHyderabad, Telangana, India
    Responsibilities may include the following and other duties may be assigned Strategic portfolio management role with accountability for multiyear year roadmap, stakeholder engagement, financial acc...Show moreLast updated: 1 hour ago
    • Promoted
    Associate Director - Advanced Analytics

    Associate Director - Advanced Analytics

    KMK Consulting Inc.Hyderabad, IN
    KMK is a global data analytics and technology consulting company empowering leaders across the Life Sciences industries to make better data-driven decisions. Our data analytics and software platform...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Director, Generative AI

    Associate Director, Generative AI

    PepsiCoHyderabad, Telangana, India
    PepsiCo is seeking a strategic and visionary Generative AI Solutions leader to lead transformative AI initiatives across Consumer, Commercial, and Reporting functions. This role will focus on design...Show moreLast updated: 30+ days ago
    • Promoted
    Winfo Solutions - Associate Director - ERP Application / Service Delivery

    Winfo Solutions - Associate Director - ERP Application / Service Delivery

    WINFO SOLUTIONS PRIVATE LIMITEDHyderabad, India
    Associate Director - ERP Application Service Delivery Role Overview : We are seeking an experienced Associate Director - ERP Application Service Delivery t...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Director - Open Programmes (Executive Education)

    Associate Director - Open Programmes (Executive Education)

    Indian School of BusinessHyderabad, Telangana, India
    As the Associate Director of the Executive Education Division, you will play a pivotal role in shaping the strategic direction and operational excellence of our Open programmes.This leadership posi...Show moreLast updated: 4 days ago
    • Promoted
    ASIC Engineering Director

    ASIC Engineering Director

    5G-AIHyderabad
    Hiring : ASIC Engineering Director : Job Location : Hyderabad Experience : 20+Years ...Show moreLast updated: 30+ days ago
    Associate Director- NLP / ML

    Associate Director- NLP / ML

    Talent WorxHyderabad, TS, IN
    Quick Apply
    Talent Worx is a growing services & recruitment consulting firm, we are hiring for our client which is ...Show moreLast updated: 14 days ago
    • Promoted
    Zonal SHE Manager

    Zonal SHE Manager

    United Breweries Ltd.Sangareddy, Telangana, India
    Full time degree in Engineering & technology from a recognized institute.Diploma In Industrial Safety from DISH approved institution is essential. Compliance with Legal Obligations and Company Requi...Show moreLast updated: 7 days ago
    • Promoted
    Senior Engineer - Solar Cell - Production

    Senior Engineer - Solar Cell - Production

    Premier Energies LimitedRangareddy, Telangana, India
    Founded in 1995, Premier Energies is a leading solar cell and module manufacturer based in Telangana, India.We operate advanced facilities with 2 GW cell and 5. GW module capacity, and are expanding...Show moreLast updated: 3 days ago