Fitness Operations Manager

Salary : ₹30,000–₹50,000 + Incentives

Experience : 2–6 years

Qualification : Graduate

Job role

We’re looking for a high-energy Fitness Manager to lead our club’s fitness operations, member engagement, and revenue growth. If you have leadership qualities, excellent communication skills, and a passion for helping teams perform at their best, this role is for you.

Key Responsibilities

• Lead and manage the fitness team (trainers, floor staff, PT coordinators) to deliver exceptional member experience.
• Drive Personal Training (PT) sales, renewals, and overall fitness revenue.
• Ensure high-quality floor management, proper trainer scheduling, and daily operational efficiency.
• Conduct periodic trainer performance reviews, skill assessments, and training workshops.
• Ensure all members receive proper fitness onboarding, assessments, and customized guidance.
• Maintain a motivating, clean, and safe training environment at all times.
• Ensure strict adherence to brand standards, SOPs, and fitness protocols.
• Handle member escalations professionally and maintain high satisfaction levels.
• Collaborate with the Club Manager to execute promotions, fitness events, and community engagement activities.