"sales" "jewlery" "jewel" "gold"
ConfidentialNavi Mumbai, Mumbai City, Mumbai6 days ago
Job descriptionEnsure excellent customer service standards are maintained. Handle customer queries, feedback, and complaints effectively. Maintain strong brand representation and store ambience. Recruit, train, and motivate store staff to achieve performance goals. Conduct regular briefings, performance reviews, and coaching sessions. Create a positive and productive work environment. Oversee daily store operations including opening / closing, cash handling, and inventory management. Ensure compliance with company policies, safety, and hygiene standards. Maintain visual merchandising and stock presentation standards. Manage stock levels and minimize shrinkage. Conduct regular stock audits and ensure accurate inventory records. Coordinate with the warehouse and procurement teams for replenishment. Prepare and submit daily / weekly / monthly sales and operations reports. Monitor store expenses and optimize cost efficiency. Ensure all documentation and records are up to date.
1. Sales & Business Performance
- Drive store sales to achieve monthly and annual targets.
- Analyze sales reports, identify trends, and take corrective actions.
- Implement promotional activities and upselling strategies.
2. Customer Experience
3. Team Management
4. Store Operations
5. Inventory & Loss Prevention
6. Reporting & Administration
Skills Required
Sales
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Sales • Navi Mumbai, Mumbai City, Mumbai
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