Hiring MBA For Telesales Executive

Job Profile :

We are seeking ambitious MBA to join our team as Sales Associates and Customer Support Associates. Your primary responsibilities will include handling outbound / inbound / regional / e-mail / chat processes based on the assigned client and process. You will engage with customers, promote products / services, and provide exceptional customer support, applying the business acumen developed during your MBA studies.

Key Responsibilities :

• Handle outbound / inbound / regional / e-mail / chat processes as assigned by the client.
• For Sales Associates : Utilize MBA-level strategic thinking to contact potential customers, present products / services, and explain their features and benefits.
• Apply advanced sales techniques and business strategies to follow scripts, engage with customers, and overcome objections.
• Meet or exceed sales / customer satisfaction targets, contributing to the growth of the client's business through data-driven decision-making.
• Build and maintain customer relationships by providing exceptional service, leveraging your understanding of customer relationship management.
• Maintain accurate records of customer interactions, sales, and support tickets in the CRM system, applying data analysis skills.

Key Skills and Requirements :

Skills Required

crm software, Data Analysis, Sales Strategy, Market Research, Lead Generation, Customer Retention