Roku - Senior Data Analyst - SQL

About the Role :

We are seeking a Senior Data Analyst to join our dynamic Payments team.

This individual will be tasked with investigating and developing solutions to track, monitor, and enhance our payment ecosystems.

They will diagnose and proactively address emerging patterns, executing a strategy aimed at delivering an improved consumer and partner experience.

The ideal candidate is analytically driven, detail-oriented, and possesses advanced problem-solving skills.

They must have a deep understanding and experience in payments data, as they will collaborate closely with Product Managers and Operations teams to provide insights and performance-related details.

What you'll be doing :

• Identify opportunities for improvement within our payment services, effectively communicating with product management and engineering teams.
• Lead the identification of issues and incidents, conduct business impact analysis, and engage with the wider team for resolution.
• Focus on optimising processing costs to deliver a positive impact on payment processing expenses.
• Oversee end-to-end payment processes and requirements, while contributing insights to develop world-class billing products and processes.
• Collaborate with internal teams to identify and implement strategies to accommodate evolving consumer payment preferences.
• Engage with internal and external partners to identify optimisation opportunities and contribute to building a world-class subscription payment processing and billing platform.
• Collaborate closely with the Payment Protection team to monitor fraud / risk patterns and minimise chargeback losses.

We're excited if you have :

(ref : hirist.tech)