This job offer is not available in your country.
![Customer Success Associate [05 / 10 / 2025]](https://cdn-logos.talent.com/v1/logo/image?feedcode=attb-in&company_name=BHIVE%20Workspace){kind=logo}
Customer Success Associate [05 / 10 / 2025]
BHIVE WorkspaceBandra, Maharashtra, India12 hours ago
Job descriptionBuild and maintain strong relationships with clients by providing personalized service and solutions. Support the creation of engagement strategies to enhance client retention and loyalty. Gather and analyze client feedback to identify areas for improvement. Collaborate with the sales and operations teams to address client concerns and enhance service delivery. Maintain accurate records of client interactions and updates in the CRM system. Assist in preparing client success reports and presentations. Identify opportunities for upselling and cross-selling BHIVE’s products and services. Communicate value propositions effectively to meet client requirements. Conduct research to understand client industries, challenges, and trends. Provide actionable insights to the team to improve the customer experience. Fresh graduate with a bachelor's degree in commerce, Business Administration, or related fields. Basic understanding of customer success principles and practices. Proficiency in MS Excel and MS Office; familiarity with CRM tools is a plus. Strong communication, problem-solving, and interpersonal skills. Positive attitude and eagerness to learn. Excellent organizational and multitasking abilities. Empathy and a customer-focused mindset. Self-motivated and proactive in identifying solutions. Ability to thrive in a fast-paced and dynamic environment.
Role Overview : We are seeking a motivated and detail-oriented Customer Success Associate to support BHIVE’s Customer Success team. This is an excellent opportunity for a fresh graduate to gain hands-on experience in client relationship management, customer engagement, and retention strategies while contributing to our mission of delivering exceptional customer experiences.
Key Responsibilities :
Client Onboarding & Engagement :
- Assist in onboarding new clients, ensuring a seamless transition and setup process.
- Conduct regular check-ins with clients to understand their needs and provide proactive support.
- Help resolve client issues promptly, ensuring a high level of satisfaction.
Relationship Management :
Customer Success Support :
Upselling & Cross-Selling :
Market Research & Insights :
Qualifications :
Skills :
Create a job alert for this search
Customer Associate • Bandra, Maharashtra, India
Related jobs
Company Description Elchemy is a tech-enabled cross-border specialty chemicals marketplace.Our vision is to become the largest global speciality chemicals distributor focussing on discovery and ful...Show moreLast updated: 18 days ago
Branch Overview : Branch delivers world-class financial services to the mobile generation.With offices in the United States, Nigeria, Kenya, and India, Branch is a for-profit socially conscious com...Show moreLast updated: 30+ days ago
)
- Promoted
Customer Success Manager
HRipple Solutionsmumbai, maharashtra, in 𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻 : 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 / 𝗔𝗰𝗰𝗼𝘂𝗻𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗿.𝗝𝗼𝗯 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻𝘀 : Mumbai- Kandivali.
𝗥𝗲𝗹𝗲𝘃𝗮𝗻𝘁 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 : 0 – 3 years.𝗪...Show moreLast updated: 13 days ago
- Promoted
Exponentia.ai - Customer Success Manager
exponentia.aiMumbai, India Job Overview : As a Customer Success Manager at Exponentia.You will act as the primary point of contact for our clients, helping them leverage our data, AI, and cloud solutions to achieve ...Show moreLast updated: 30+ days ago
Head of Customer Success
ElchemyMumbai, Maharashtra, INQuick Apply
- Promoted
Customer Success Manager
Zocketdombivli, maharashtra, in Customer Success Manager ( US ).At Zocket, we are pioneering the future of marketing by harnessing the power of Artificial Intelligence to transform how businesses automate and scale their marketin...Show moreLast updated: 30+ days ago
Customer Success Associate - 6 Months Contract
Branch InternationalMumbai (Hybrid), Maharashtra, INQuick Apply
- Promoted
Customer Success Associate
BHIVE WorkspaceBandra, Maharashtra, India We are seeking a motivated and detail-oriented.This is an excellent opportunity for a fresh graduate to gain hands-on experience in client relationship management, customer engagement, and retentio...Show moreLast updated: 5 days ago
- Promoted
Senior Role Customer Success - Cards
National Payments Corporation Of India (NPCI)Mumbai, Maharashtra, India This position in the Cards Customer Success vertical is responsible for Operational Excellence, Project Management, Data Analysis, and KPI Improvement, international Partners management for Cards p...Show moreLast updated: 22 days ago
- Promoted
Customer Success Manager
Netcore CloudMumbai, Maharashtra, India Develop an intimate understanding of your customers’ businesses.Develop a network of champions within each account through education, coaching and strong influencing skills.Represent to our custome...Show moreLast updated: 30+ days ago
- Promoted
- New!
Customer Success Specialist
ZafifyMumbai, Maharashtra, India The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product.
This will be done by developing a...Show moreLast updated: 16 hours ago
- Promoted
ekincare - Associate Director - Customer Success
ekincareMumbai, India We are seeking a dynamic and results-oriented Associate Director Customer Success to join our team.A key, client-facing role that needs high energy and passion for growing business and making an im...Show moreLast updated: 30+ days ago
- Promoted
BHIVE - Customer Success Specialist
BHIVE WorkspaceMumbai, India About the Role BHIVE is seeking an experienced and dynamic Customer Success Specialist to join our growing team.This mid-level role is ideal for professionals who hav...Show moreLast updated: 4 days ago
- Promoted
GoComet - Customer Success & Implementation Manager
GocometNavi Mumbai, India About GoComet GoComet is the worlds most easy-to-use, intuitive multi-modal logistics platform, empowering enterprises with the latest technology to innovate their l...Show moreLast updated: 24 days ago
- Promoted
Customer Success Manager
AltudoMumbai, Maharashtra, India Be part of a high-growth digital and customer experience consulting firm that is growing by over 50% in the last year and is forecasting growth of 50% year on year in the next two years.Altudo Rain...Show moreLast updated: 1 day ago
- Promoted
Customer Success Manager - Mumbai
NetradyneMumbai, Maharashtra, India Job Title – Customer Success Manager (Mumbai).Experience – 8+ years of experience.The primary responsibility of a CSM is to ensure that customers benefit from using our devices and achieve their ke...Show moreLast updated: 23 days ago
- Promoted
Customer Success Associate
Readywirenavi mumbai, maharashtra, in We are looking for a Client Success Associate at Readywire to handle a variety of customer inquiries and maintain high customer satisfaction.
Would you be interested in learning more about this posi...Show moreLast updated: 23 days ago
- Promoted
Customer Success Manager - HongKong / Taipei / Delhi
TableCheckMumbai, Maharashtra, India TableCheck is a global platform built to help restaurants own their guest experience.We help merchants reduce their reliance on paid booking channels by directly converting first-time diners into r...Show moreLast updated: 30+ days ago
- Promoted
LetsBeco - Lead - Customer Delight
BecoMumbai, India What Will You Do At Beco : - Build and run a strong customer delight strategy to improve satisfaction, repeat purchases, and word-of-mouth, while also identifying upsell opport...Show moreLast updated: 30+ days ago
- Promoted
Associate Director - Customer Experience Strategy
TruemedsMumbai, Maharashtra, India We are looking for someone passionate about improving how customers experience our brand across all touchpoints.This role will focus on identifying pain points, designing solutions, and driving ini...Show moreLast updated: 10 days ago
- Promoted
Customer Success Manager
Edumate GlobalMumbai, Maharashtra, India Assistant Manager / Manager - Customer Success.This role is crucial for building strong relationships, ensuring customer satisfaction, and maintaining a high level of operational efficiency.The ide...Show moreLast updated: 5 days ago
- Promoted
Associate – Customer Experience
Chqmenavi mumbai, maharashtra, in ChQme Commerce Private Limited is a next-generation platform with the vision “See It.We redefine the shopping experience by combining transparency, convenience, and innovation.Our platform enables ...Show moreLast updated: 5 days ago