HR Operations (Analyst / Senior Analyst)
Mancer Consulting ServicesDelhi, IN4 hours ago
Job description2–5 years of relevant experience in a Human Capital Operations role, preferably within a financial services or professional services environment. Process hires, exits, transfers, and other employee data changes in Workday, ensuring accuracy and timely execution of transactions. Support position creation and maintenance in Workday and Greenhouse; ensure position data is accurate, complete, and aligned with reporting needs. Guide new joiners through pre-hire and onboarding processes, and assist leavers as they exit the firm, ensuring a smooth transition. Conduct background checks for new hires and recertifications; follow up on discrepancies and ensure timely resolution of outstanding items. Collect and verify work authorization, visa-related documents, and other necessary paperwork upon the employee’s first day. Guide new hires through onboarding workflows in Workday; act as a key point of contact to ensure a seamless and positive experience. Provide support to employees regarding personal data updates, general Human Capital queries, and policy / process clarification. Become a subject matter expert (APAC focus) in all Human Capital Operations activities and business processes, providing guidance and support to Human Capital team and employees. Assist in documenting and mapping Human Capital processes; partner with the HRIS Systems team to identify and implement enhancements for greater efficiency and effectiveness. Help run reports, analyze operational metrics, and communicate insights to support decision-making. Participate in user testing and validation of HRIS system changes and enhancements, particularly those relevant to APAC processes. Ensure all Human Capital Operations comply with relevant labor laws, data privacy regulations, and internal policies across jurisdictions. Partner with Human Capital colleagues across regions to share best practices, support global initiatives, and drive consistency in processes and service delivery. Proficient in MS Office, with strong command of Excel (including Pivot Tables), PowerPoint, and Outlook. Solid understanding of Human Capital processes, policies, labor regulations, and compliance requirements across the APAC region; experience supporting regional and / or global Human Capital Operations is a strong advantage. Hands-on experience with Human Capital systems, particularly Workday, Greenhouse ATS, Sterling, and ServiceNow is strongly preferred. Demonstrated experience in process transformation is an advantage, including identifying inefficiencies, driving improvements, and supporting the implementation of scalable solutions. Proven organizational and time management skills, with the ability to manage multiple priorities in a fast-paced, global environment.
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Analyst • Delhi, IN
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