Desktop Support Engineer
ConfidentialHyderabad / Secunderabad, Telangana, Bengaluru / Bangalore, Kolkata5 days ago
Job descriptionWork Hours : 9 : 30 AM to 6 : 30 PM, Monday to Friday, and alternate Saturdays. Non-MFI Branches : MFI Branches : Resource allocation planned as per AU Bank's recommended deployment model.
End User IT Support for AU Bank Branches.
1. Scope Summary
- Remote On-call & Onsite Engineer support for AU Bank Branches (Non-MFI and MFI) covering Desktop, Laptop, Hand & Feet support for Network, Printer, ATM / Kiosk, and related standard software / application support.
- SLA Driven Response and Resolution — same-day or next-day support based on ticket logging time and location.
- Month-end Extended Day Support at 15 designated AU Bank locations.
- Hardware Replacement Support for bank-provided spares (e.g., RAM, battery, Windows upgrade).
- Quarterly Health Check per branch, including documentation and reporting.
2. Engineers Allocation & Coverage
o Same Day Support for call requests logged before 12 : 00 noon.
o Next Business Day Support for call requests logged post 12 : 00 noon.
o Next Business Day Support.
Skills Required
Desktop Support, Installation, Configuration, Banking Domain
Create a job alert for this search
Desktop Support Engineer • Hyderabad / Secunderabad, Telangana, Bengaluru / Bangalore, Kolkata
Related jobs
Desktop Support Engineer Job Requirements Job Title Desktop Support Engineer Experience Level 3-4 years Location Hyderabad Reports to IT Manager / Technical Lead Job Summary We are seeking a skille...Show moreLast updated: 30+ days ago
- Promoted
Cloud Support Engineer
ValueLabshyderabad, telangana, in Position : Cloud operations engineer.Notice Period : Immediate to 15 Days.Note : OTT Experience is required.Interested candidates please share resume to Konda.
Hands on experience on public cloud (AWS...Show moreLast updated: 1 day ago
- Promoted
Desktop Support Engineer
R.S BrothersHyderabad, Republic Of India, IN Job Description – Smart Hands / IT Support Engineer L2 (Bangalore) Position : Smart Hands / IT Support Engineer Experience : 2 – 6 Years Location : Hyderabad Budget : 4-5.
CTC Employment Type : Full-Time...Show moreLast updated: 23 hours ago
- Promoted
Windows Desktop Support
ConfidentialHyderabad / Secunderabad, Telangana Required Technical Skill Set Windows Desktop Support – Windows Migration .Desired Competencies (Technical / Behavioral Competency) .
Expertise on windows 10 / 11 administrations .Good troubleshooting sk...Show moreLast updated: 14 days ago
- Promoted
- New!
Desktop Support Engineer
Syndigohyderabad, India Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf.We a...Show moreLast updated: 19 hours ago
Desktop Support Engineer
System Soft TechnologiesHyderabad, Telangana, INQuick Apply
- Promoted
Desktop Engineer
ConfidentialHyderabad / Secunderabad, Telangana, India We are looking for a proactive and technically skilled.The ideal candidate will have solid experience in IT asset management, basic OS troubleshooting, vendor coordination, and strong communication...Show moreLast updated: 5 days ago
- Promoted
Bridgesoft - L1 Support Engineer
BridgesoftHyderabad Responsibilities : - Monitoring the Infrastructure CPU, Memory, Hard disk size, Log size and other vital server parameters on a regular schedule.Report the d...Show moreLast updated: 30+ days ago
- Promoted
Application Support Engineer
Sycamore Informatics Inc.secunderabad, telangana, in Designation - Application Support Engineer.Technical - Strong command of SQL, Unix / Linux and Windows environments and ITIL processes.
Demonstrated excellent verbal and written communication skills.A...Show moreLast updated: 1 day ago
- Promoted
- New!
Network Support Engineer
Avenue Codehyderabad, telangana, in Avenue Code is the leading software consultancy focused on delivering end-to-end development solutions for digital transformation across every vertical.
We’re privately held, profitable, and have be...Show moreLast updated: 12 hours ago
- Promoted
Senior Technical Support Engineer - Firewall
Palo Alto Networkssecunderabad, telangana, in At Palo Alto Networks® everything starts and ends with our mission : .Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and m...Show moreLast updated: 30+ days ago
- Promoted
Cloud Support Engineer
Sikich Indiahyderabad, telangana, in The ideal candidate will have a deep understanding of Azure Cloud services and extensive experience in IT infrastructure, Windows, and Microsoft 365.
As an Azure Cloud Support Engineer, the candidat...Show moreLast updated: 30+ days ago
- Promoted
Network Support Engineer
Sikich IndiaHyderabad, Telangana, India The ideal candidate will have a deep understanding of network infrastructure, including Azure Networking services, and extensive experience in managing and troubleshooting network issues.As a Netwo...Show moreLast updated: 30+ days ago
- Promoted
Desktop Support Engineer Job Opening at Chennai / Bengaluru / Hyderbad
ConfidentialHyderabad / Secunderabad, Telangana, Bengaluru / Bangalore, Chennai Job Role : Desktop Support Engineer.Work Location : Chennai / Bengaluru / Hyderabad.Interested Candidate Call Or What's App Subha shri HR - 8122159266.
Troubleshooting, Installing, Configuring, Deskto...Show moreLast updated: 5 days ago
- Promoted
Azure Desktop Support
ConfidentialHyderabad / Secunderabad, Telangana, India Provisioning & Deprovisioning : .Create and configure AVD session hosts and host pools based on user requirements.Decommission unused or obsolete virtual desktops in alignment with lifecycle policie...Show moreLast updated: 5 days ago
- Promoted
- New!
Desktop Support Admin
Tata Consultancy Servicessecunderabad, India Job Title : End User Computing Desktop Support Admin.Experience required : 4-8 years.Year Experience as an EUC administrator.
Install, troubleshoot and repair desktop / laptop issues (both hardware / so...Show moreLast updated: 19 hours ago
- Promoted
Technical Support Engineer
Alvaria CXHyderabad, IN From the merger of two leaders in the.ASPECT Software and Noble Systems, comes.A new global force delivering leading edge.
We blend the agility of a start-up mentality with the stability of an estab...Show moreLast updated: 30+ days ago
- Promoted
Cloud Support Engineer
TEKsystems Global Services in IndiaHyderabad, Telangana, India Required Qualifications 7+ years.AWS infrastructure operations, with at least.AWS Certified Solutions Architect – Professional or equivalent.
Excellent analytical, problem-solving, and decision-maki...Show moreLast updated: 1 day ago
- Promoted
Lead - Desktop Engineer
ConfidentialHyderabad / Secunderabad, Telangana We are looking for a proactive and technically skilled .The ideal candidate will have solid experience in IT asset management, basic OS troubleshooting, vendor coordination, and strong communicatio...Show moreLast updated: 30+ days ago