Windows Desktop Support

Job Description

Role Desktop Support Engineer

Required Technical Skill Set Windows Desktop Support – Windows Migration

Desired Competencies (Technical / Behavioral Competency)

• Expertise on windows 10 / 11 administrations
• Good troubleshooting skills on MS Office, O365, Internet Explorer and other Operating system related issues
• Knowledge on PC and peripheral Hardware troubleshooting (including print & scanning devices)
• Hands on Experience on MS Office upgrades / deployments
• Working knowledge on Dell laptops / Desktops hardware issues
• Troubleshooting of Office issues
• Knowledge in troubleshooting VPN related issues
• Mobile Device Management support
• Experience on Windows Imaging process using SCCM
• Experience on Data Migration tools and O365 One drive
• Knowledge on one drive
• Good communication skills.
• Windows 11 migration / upgrade support

Skills Required

Data Migration, Ms Office 365