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Service engineer
ConfidentialHyderabad / Secunderabad, Telangana, India10 days ago
Job descriptionMinimum 2 to 3 year's industry related Calibration experience. Key understanding to handle customer complaints and workflows. Excellent verbal and written communication skills. Professional experience in MS office tools is desired. Bachelor&aposs degree in B.Tech / Diploma (ECE / EEE or equivalent). We truly appreciate our employees and their performance We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth By working with us, you will make a meaningful contribution to improving human living conditions Attractive salary, employee benefits and performance bonus. Eppendorf is an equal opportunity employer. We offer all qualified employees and applicants identical chances.
Your challenges
- Attending Pipettes Maintenance, Repair
- Calibration of pipettes as per ISO 8655
- Knowledge about ISO 17025 standards
- Installation of Eppendorf general instruments.
- Attending Breakdown Service of standard & specialty instruments
- Attending Instruments Maintenance of standard & specialty equipment's
- Sending quotations to customers for required spares
- Achieving the Service business target
- Achieving AD Goals
- Service revenue Generation including payment collection
- Revenue management for the assigned territory
- Complaint Management for the assigned territory
- Customer Communication
- Sending Service / AMC Proposals
- Customer Presentations
- Working with the sales & service manager of the Branch
- Updating the market feedback to the management
- Daily CRM update (E365).
Your expertise
Your benefits at Eppendorf
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Skills Required
Ms Office Tools
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Service Engineer • Hyderabad / Secunderabad, Telangana, India
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