Relationship officer

A Relationship Officer is responsible for managing and nurturing client relationships. Key responsibilities include :

Building Relationships : Establishing and maintaining strong relationships with clients to ensure satisfaction and loyalty.

Client Needs Assessment : Identifying and addressing client needs, resolving issues, and providing exceptional service.

Portfolio Management : Managing a portfolio of clients and growing it through effective relationship-building strategies.

Data Analysis : Analyzing customer data to identify trends and opportunities for enhancing services.