OVERVIEW OF ROLE AND RESPONSIBILITIES
- Attracts, recruits and hires highly qualified Sales Leadership Team members
- Owns talent management lifecycle of direct reports including onboarding, assessment, retention, career development, succession planning and recognition
- Coaches direct reports to leverage the talent management lifecycle with team
- Builds associate connectivity of Sales Leadership Team and associates
- Ensures that Sales Leadership Team coaches and develops associates
- Manages associate relations of direct reports and any elevated issues
- Communicates effectively with district manager, Sales Leadership Team, associates and peers, including cascading relevant information to direct reports
- Partners with district manager to establish clear performance goals and objectives
Understands and demonstrates Limited Brands’ values Takes responsibility for the following metrics, in addition to performance evaluation criteria and supporting key total store metrics :
Sales percent to planBras percent to plan (owned by customer experience manager) in High VolumeConversionPayrollRetentionOverall customer satisfactionShrinkQUALIFICATIONS
Demonstrates ability to improve customer satisfaction and drive customer loyaltyProven ability to delegate, follow up and communicate with all levels of the organizationDemonstrates ability to manage complex and competing priorities with time management and organizational skillsDemonstrates ability to assess talent, coach, develop and manage performanceDemonstrates business acumen with strong strategic and analytical skillsDemonstrates excellent visual merchandising skillsSchedule flexibility to include evenings and weekendsPrevious management experience