Jewellery Consultant
ConfidentialBengaluru / Bangalore30+ days ago
Job description(knowledge gained in the past relevant to this requirement)Knowledge in front-end retail operations Selling customer service Basic knowledge of Jewellery - Gold, Diamond, Platinum and Silverwill be an added advantage (Specific job skills required for this job)Communication - Excellent verbal communication inEnglish(Mandatory) regional language. Basic computer operating knowledge E-mail communication Basic knowledge of Point of Sale system (POS) (Specific type or amount of experience)1 - 3 years of relevant experience in front-end retailoperations. Preferably with an established Retail Brand Freshers with high level of communication skills and attitude toserve customers (Traits like interpersonal skills etc.)Enthusiastic Selling(Passion to Sell) Interpersonal Skills Influencing Analytical Pressure Tolerance People oriented Strong Team Player Warmth / empathy Organized Willing to take Ownership Willingness to Learn Well groomed (Preference / Values / other requirements)Job location - Across India Ability to work as per Brand guidelines and set schedules. Extended working hours during weekends, Festivals and season time Shift timing - Minimum 9 hours with strict adherence High Integrity (non-negotiable) Communicate with the customer via calls / email and resolve all the post sale queries Addressing all customer queries Following up with the customers Timely responding to the customers Retaining the existing and new customers Coordinate with inter departmental personnel Working on ERP system, Magento, Ameo etc.
Education, Certificate
(Relevant education, achievement certification)
- Any bachelor degree is mandatory
- MS Office certification / part of curriculum
Knowledge
Skills
Experience
Suitability Criteria
Success Behaviors
Willingness
Your KRA / KPI
Skills Required
Sales Techniques, Product Knowledge, Customer Service, Inventory Management, Visual Merchandising
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Consultant • Bengaluru / Bangalore
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