Eyewear consultant

Company Description

Lens&Meds is a one-of-a-kind Eyecare and Medcare startup addressing vision and acute medical problems through a B2B2C model in India. We are committed to providing innovative solutions with a focus on improving eye health and overall well-being. Our mission is to make high-quality eye care accessible and affordable, ultimately enhancing the quality of life for our customers.

Role Description

This is a full-time on-site role for an Eyewear Consultant located in Bengaluru. The Eyewear Consultant will be responsible for assisting customers in selecting appropriate eyewear based on their needs and preferences, providing personalized recommendations, and ensuring customer satisfaction. The role involves conducting eye exams, explaining product features, and educating customers about lens and frame options. Additionally, the Eyewear Consultant will handle administrative duties such as maintaining records, processing orders, and managing inventory.

Qualifications

• Customer service and interpersonal skills for assisting and interacting with customers professionally
• Knowledge of eyewear trends, lens types, and frame styles
• Ability to conduct eye exams and explain product features clearly
• Administrative and organizational skills for record-keeping and inventory management
• Sales skills to upsell products and services effectively
• Experience in the optometry or eyewear industry is a plus
• Bachelor's degree in Optometry, Ophthalmic Dispensing, or related field preferred

Skills Required

Organizational Skills, Sales Skills, Customer Service