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Customer Service Sales Team Lead

Customer Service Sales Team Lead

TPRepublic Of India, IN
12 days ago
Job description

We're Hiring : Team Leader Voice Process

Location : Malad, Mumbai!

Salary upto : 5.5lpa Annually.

What You'll Do :

  • Lead a team of customer service agents handling inbound / Outbound(sales)
  • Monitor performance, coach team members, and drive results.
  • Handle escalations and ensure high customer satisfaction.
  • Collaborate with internal teams to improve service quality.
  • Prepare performance reports and ensure SLA compliance.

What We're Looking For :

  • Any Graduate
  • 2+ Years of exp in Bpo / Sales
  • Minimum 1 year of experience as a Team Lead in a Customer Service / Sales Process
  • Excellent communication and leadership skills.
  • Proficiency in MS Office and CRM tools.
  • Interested?

    Contact- 8114915564-Lipika

    lipika.palo@teleperfromancedibs.com

    Create a job alert for this search

    Sales Team Lead • Republic Of India, IN

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