ITIL professionals

Responsibilities :

• Candidates should have at the most 3 years experience
• Candidate should have excellent communication skills, direct customer facing
• experience
• Below is the roster that is currently being followed :
• Should have excellent knowledge in ticket triaging
• Should be familiar with incidents and problem management
• ITIL / ITSM knowledge

Skills Required

Incident Management, Problem Management, Itil, Itsm