Team Leader-UK Payroll

Primary Responsibilities :

• Manage day-to-day work allocation to UK Payroll Administrators
• Interact directly with clients and attend client calls
• Share process updates with team members promptly
• Maintain and deliver weekly and daily reports
• Collaborate with the Process Manager and team to drive process improvements
• Ensure accurate and timely UK payroll processing to meet SLAs
• Respond to client queries and complaints professionally to improve customer satisfaction
• Optimize resource and time utilization to meet operational targets

Main Responsibilities :

Strategic :

Reports :

Resource Management :

Performance Management :

Employee Life Cycle :

Production Oversight :

Compliance & Quality :

Requirements :

Skills Required

Excel, Forecasting, Isms, Performance Management, Schema, Http, Monitoring