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Walkin drive For "S&F - Order Management at Mysore on 24 Sep

Walkin drive For "S&F - Order Management at Mysore on 24 Sep

Infosys BPMMysore, Karnataka, India
7 days ago
Job description

Walkin drive for "S&F - Order Management at Mysore on 24 Sep 2025

Greeting from Infosys BPM Ltd.,

You are kindly invited for the Infosys BPM : : Walk-In Drive on 24 Sep 2025 at Mysore.

Note : Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume

Registration link for 1 to 2 years exp

https : / / career.infosys.com / jobdesc?jobReferenceCode=PROGEN-HRODIRECT-223310

Registration link for 2 to 4 years exp

https : / / career.infosys.com / jobdesc?jobReferenceCode=PROGEN-HRODIRECT-223314

Interview Information :

  • Interview Date : 24 Sep 2025
  • Interview Time : 09 : 30 Am till 12 : 30 Pm

Interview Venue -

Venue : Infosys BPM limited, Gate 2 in Mysore, Karnataka, India is No. 350, Hebbal Electronics City, Hootagalli, Mysuru, Karnataka 570027

Documents to Carry :

  • Please carry 2 set of updated CV(Hard Copy).
  • Please carry Face Mask
  • Mandatory to carry PAN Card or Passport for Identity proof.

    • NOTE : Candidates Needs to bring Pan card without fail for Assessment.

    Interview Information :

  • Interview Date : 24 Sep 25.
  • Reporting Time : 09 : 30 AM till 11 : 00 AM
  • Round 1 - Aptitude Assessment (10 : 00 AM to 12 : 00 PM)
  • Round 2 - Ops Screening Face to Face interview (12 : 30 PM to 04 : 00 PM)
  • Note - Post 11 : 30 AM (entry not allowed)

    • Job Description :

  • Job Location : Mysore
  • Qualification : Any Graduate
  • Shifts : Australia / New Zealand shift
  • Notice Period : Immediate joiners to 30days

    • Key Responsibilities

    Order Management :

  • Manage and resolve customer inquiries related to orders, including tracking, shipping and delivery issues
  • Customer Service : Provide exceptional customer service via phone, email and chat, ensuring timely and accurate resolutions to customer queries
  • Order Tracking and Resolution : Investigate and resolve order discrepancies, including missing or damaged items, and communicate resolutions to customers.
  • Communication : Communicate with internal team, such as warehouse and shipping to resolve order-related issues
  • Problem Solving : Analyze and resolve complex customer complaints, escalating issues to management as necessary
  • Process Improvement : Identify areas for process improvement and suggest solutions to enhance customer satisfaction and order management efficiency
  • Data Entry and Record-Keeping : Accurately enter orders from Customer Order Form

    • Requirements :

    Experience : 1-5 years of customer service experience, preferably in Order Management

  • Skills :
  • Excellent communication skills, problem solving and analytical skills
  • Strong attention to detail and ability to multitask
  • Proficiency in Microsoft Office
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Language : Fluency in English (written and verbal) is required

    • Regards,

    Infosys BPM Recruitment team

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    Order Management • Mysore, Karnataka, India

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