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Patient Care Specialist

Patient Care Specialist

ALIV - Regenerative WellnessPune, Republic Of India, IN
30+ days ago
Job description

Medical Counselor / Clinical Doctor

Location : Pune, India

Experience : 3–7 years

Employment Type : Full-time

About ALIV Regenerative Wellness

ALIV is India’s pioneer in regenerative wellness and IV infusion therapies, offering personalized protocols that combine medical precision with holistic care. Our clinics are designed to deliver premium patient experiences while setting the standard for safe, ethical, and cutting-edge therapies across the country.

Role Overview

We are looking for qualified doctors (BHMS, BAMS, MBBS) to join our Mumbai clinical team as Medical Counselors and Clinical Support Doctors . This hybrid role combines patient consultation, IV infusion oversight, emergency preparedness, and surgical assistance experience .

The ideal candidate will excel in both patient-facing counseling and hands-on clinical skills — particularly IV line setup, infusion therapy administration, and minor procedure assistance — while providing empathetic guidance to patients about their treatments.

Key Responsibilities

Patient Consultation & Counseling

  • Conduct detailed consultations, review medical histories, and ensure accurate EMR documentation.
  • Educate and counsel patients on IV protocols, regenerative therapies, and treatment plans in clear, empathetic language.
  • Address patient queries, building trust and confidence before, during, and after treatments.

Clinical & Procedural Support

  • Flawlessly set up IV lines — ensuring one-prick, pain-free insertion for every patient.
  • Oversee IV infusions and regenerative therapy administration in compliance with ALIV protocols.
  • Support physicians in minor procedures, regenerative injectables, and surgical preparation when needed.
  • Monitor patient vitals, identify early warning signs, and act quickly in emergencies.

    • Pre- & Post-Procedure Care

  • Ensure patients are well-prepared for procedures, with complete pre-treatment clearances and education.
  • Provide post-infusion guidance, including hydration, medication, and activity instructions.
  • Follow up on recovery progress and ensure seamless patient handover for continuing care.

    • Team Collaboration & Training

  • Work closely with nurses, therapists, and front desk staff to ensure smooth patient journeys.
  • Participate in skill-upgrading sessions, mock drills, and ongoing training to maintain top-tier clinical performance.

    • Required Qualifications

  • BHMS, BAMS, or MBBS degree with valid registration under the relevant council (MCI / State Council).
  • 3–7 years of clinical experience , with :
  • Proven hands-on expertise in IV cannulation (speed, accuracy, and patient comfort are key).
  • Exposure to ICU / critical care environments and emergency management protocols.
  • Experience assisting in surgical or procedural setups.

    • Desired Attributes

  • Calm, steady-handed, and precision-focused — committed to pain-free patient care .
  • Strong counseling skills, able to explain complex medical concepts simply and empathetically.
  • Proactive, collaborative approach to working with multidisciplinary teams.
  • Passion for wellness and regenerative medicine;

    • eager to grow in a cutting-edge field.

    What We Offer

  • Opportunity to shape the future of preventative and regenerative care in India .
  • Access to world-class training in IV infusion therapy and regenerative protocols.
  • Competitive salary and performance-based incentives.
  • A patient-first work culture with no night shifts and focus on quality over quantity.
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    Specialist • Pune, Republic Of India, IN

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