At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Could you be the full-time
- Operations Manager
- in
- Bangalore
- we're looking for
Your future role
Take on a new challenge and apply your
expertise in IT operations and stakeholder managementin a cutting-edge field. You'll work alongsidecollaborative, innovative, and driventeammates.You'll ensure the compliance, performance, and continuous improvement of engineering solutions in production. Day-to-day, you'll work closely with teams across the business (e.g., development, infrastructure, and business teams), manage partner ecosystems for effective service delivery, and oversee the transition of solutions from build to run, and much more.
You'll specifically take care of
leading run operations for a portfolio of applications and ensuring alignment with the Core Model, but alsosupporting stakeholders in deploying new processes and solutions.We'll look to you for :
Leading and managing run operations for a portfolio of applications, including incident management, problem resolution, and SLA adherenceBuilding strong relationships with business stakeholders, ensuring customer satisfaction, and prioritizing change requestsDriving partner ecosystem performance to deliver effective service and ensuring quality deliverablesMaintaining Core Model consistency and ensuring it evolves without local deviationsProviding inputs to IS teams to maintain functional domain consistency and supporting new projectsDriving continuous improvement initiatives and cost management for solutionsEnsuring compliance with security, audit, and regulatory requirementsAll About You
We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role :
A degree in Information Technology, Computer Science, or a related field10+ years of overall IT experience, with at least 5 years in 24x7 production supportHands-on experience with tools such as Power Apps, RPA solutions, Java, Apache, PL / SQL, TOMCAT, ETL tools, and reporting solutionsKnowledge and experience with engineering applications like Dassault Systèmes tools (CATIA, ENOVIA, DELMIA, 3DEXPERIENCE Platform) and other PLM / CAD / CAM / CAE toolsFamiliarity with monitoring tools (e.g., Dynatrace), ticketing systems (e.g., ServiceNow, Jira), and cloud platforms (e.g., AWS, Azure)An ITIL certification is requiredStrong stakeholder management, communication, and problem-solving skillsAbility to work effectively in virtual, geographically dispersed, and cross-cultural environmentsExperience with process improvement initiatives and partner ecosystem managementThings you'll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also :
Enjoy stability, challenges, and a long-term career free from boring daily routinesWork with new security standards for rail signallingCollaborate with transverse teams and helpful colleaguesContribute to innovative projectsUtilise ourflexible and dynamicworking environmentSteer your career in whatever direction you choose across functions and countriesBenefit from our investment in your development, through award-winning learningProgress towards leadership roles in IT operations and engineering solutionsBenefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you!
Important to note
As a global business, we're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.
Skills Required
Servicenow, Catia, Enovia, Monitoring Tools, Pl Sql, Tomcat, Plm, Etl Tools, Reporting Solutions, Aws, Java, Power Apps, Cad, Jira, Apache, Cam, Dynatrace, Azure