Front Office Guest Relations Executive

We are looking for a skilled Front Office Guest Relations Executive to join our team in the hospitality industry. The ideal candidate will have 4-6 years of experience and excellent communication skills, with the ability to provide top-notch guest service.

Roles and Responsibility

• Manage front office operations, including handling guest inquiries and resolving issues professionally.
• Develop and implement effective guest relation strategies to enhance customer satisfaction.
• Collaborate with other departments to ensure seamless guest experiences.
• Maintain accurate records of guest interactions and transactions.
• Provide exceptional customer service by responding promptly to guests' needs and concerns.
• Ensure all guest-facing staff members adhere to high standards of professionalism and courtesy.

Job Requirements