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Sales Executive

Sales Executive

Policybazaar.comAhmedabad, IN
30+ days ago
Job description

Sales Executive

Office Location : Malad (West), Mumbai

Contact Person - HR Anjali - What's app your resume to 8826269231

Interview Mode - Face to Face only (No Virtual rounds)

Work Mode- On-site working

Working days- 6 days working with a roster off

Preferred Languages- English, Hindi, Marathi & Gujarati

Salary- 2.5 - 3.9 LPA

PolicyBazaar is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.

Key Responsibilities :

  • Handle inbound and outbound calls to address customer queries and concerns.
  • Provide accurate information regarding insurance policies, premium calculations, and policy status.
  • Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.
  • Maintain customer records by updating information in the CRM system.
  • Ensure customer satisfaction through professional communication and problem-solving.
  • Meet daily, weekly, and monthly targets set by the team lead.

Required Skills :

  • Excellent communication skills (verbal and written) in English and Hindi.
  • Ability to handle customer queries efficiently and politely.
  • Basic computer knowledge and proficiency in MS Office and email.
  • Patience and empathy to manage difficult or irate customers.
  • Prior experience in a call center or customer support role is a plus.
  • Freshers and experience both can apply.
  • Minimum education : Graduate.
  • Salary package 2.5 Lpa to 3.9 Lpa.
  • Interested candidates can share their resume to anjalikumari@policybazaar.com

    or Whatsapp to 8826269231

    Regards,

    HR Anjali

    Policy Bazaar

    We are looking for Immediate joiners .

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