Team Lead, AMZL

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

DESCRIPTION :

At Amazon, we're working to be the most customer- eccentric company on earth. To get there, we need exceptionally talented, bright, and self driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers

We're seeking a Team lead for our Delivery center (DC). In this role you will be responsible for both Channel (IHS and DSP) and Station Operations and support the Delivery Center in performance management

Title : Team Lead

Location : Chennai

Key job responsibilities

Essential Skills

• Strong leadership capabilities and people management skills
• Strong Bias for Action : Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs / expects. Ability to work under pressure ambiguous situations
• High Ownership : Follows through to ensure the delivery of changes / solutions / services that fulfill the Customer's needs.
• Good communication and analytical skills : Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks
• Always curious to learn and adapt to new Processes

Key job responsibilities

IHS Management :

DSP Management :

A day in the life

Will be running the Station completely managing both UTR and OTR associates for the present shift timing

BASIC QUALIFICATIONS :

PREFERRED QUALIFICATIONS :

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