Senior System Engineer

Job description

Technical skills

Soft / General Skills

• Ensuring minimal disruption to IT environment.
• Technical support to users
• Setup Clients (Desktop / Laptop)
• Installation of Client application.
• Troubleshoots hardware and software issues.
• Install and trouble shoot OS.
• Documentation / Records logs- rendered support.
• Software patch testing / management
• Firmware and driver testing / updating.
• Trouble shoot Client networks.
• Training users; if any
• BCP / DR activities
• Comp Hardware
• CCTV support
• Technical documentation
• Info / e security
• Ticketing tools
• Various OS
• Documentation
• Network basics.
• Good in customer service.
• Good Analytical
• faster tech learning
• Time management
• Follow processes.
• Strong documentation
• Good communication skills (written and verbal)
• Multi-tasking
• Team Player