Sales Support and Process Specialist

About the Role

We are looking for a detail-oriented and proactive Sales Operations professional to support and scale our revenue operations. This role will be central to driving efficiency across the sales cycle, ensuring process governance, and partnering with sales leadership to achieve revenue goals.

Key Responsibilities

Manage and coordinate client contracts including SOWs, MSAs, monthly invoicing, revenue accruals, and vendor payments.

Standardize and streamline processes across the revenue cycle to enhance accuracy and efficiency.

Produce and support MIS reports, dashboards, and ad-hoc analysis for sales, revenue, and pipeline performance.

Own the implementation and governance of Revenue Operations processes across Sales and Customer Success.

Partner with Sales, Renewals, Finance, and Customer Success teams to support sales objectives and quoting processes.

• Drive discipline and accuracy around forecasting;

support large deal closure initiatives.

Oversee and execute sales operations projects from inception to completion.

Build and manage Salesforce dashboards / reports to provide actionable insights to leadership.

Act as the single point of contact for cross-functional business operations needs.

Support the development and execution of the overall RevOps strategy across the funnel.

What We’re Looking For

3–4 years of experience in Sales Operations / Revenue Operations (Enterprise software industry experience is a plus).

Strong analytical skills with experience in reporting, forecasting, and pipeline management.

Hands-on experience with Salesforce (or equivalent CRM) and data visualization / reporting tools.

Excellent verbal and written communication skills.

Self-starter with the ability to work independently, prioritize, and deliver in a fast-paced environment.

Strong stakeholder management and cross-functional collaboration skills