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Smith+Nephew - Senior ServiceNow Developer - ITSM / ITOM / HRSD / CMDB Modules

Smith+Nephew - Senior ServiceNow Developer - ITSM / ITOM / HRSD / CMDB Modules

Smith+NephewPune
1 day ago
Job description

This role involves to be responsible for development of ServiceNow applications / modules.

To have deep expertise with ServiceNow development standard processes including, scripting, and integration and will collaborate with multi-functional teams to deliver high-quality ServiceNow solutions aligned with business objectives.

If you're eager to be part of a dynamic environment that fosters growth and collaboration, look no further.

Let's craft the future together!.

What will you be doing? :

  • Be responsible for the design, development, and implementation of ServiceNow solutions including ITSM, ITOM, HRSD, SPM, Portal or other modules based on business needs.
  • Good knowledge on ServiceNow applications and facilitate process automation using Flow Designer, Workflow, Script Includes, Business Rules, and UI Policies.
  • Integrate ServiceNow with third-party tools using REST / SOAP APIs and MID Server configurations.
  • Participate in requirement gathering, technical design, and code reviews, ensuring alignment to standard processes and platform governance.
  • Develop and maintain ServiceNow Service Portal widgets, catalog items, and custom applications.
  • Solve and resolve incidents, defects, and enhancement requests related to the platform.
  • Collaborate with architects, business analysts, and project managers to translate business requirements into technical solutions.
  • Stay ahead of with the ServiceNow platform and make recommendations for improvements and innovations.
  • Mentor junior developers and provide technical guidance to the development team.
  • An individual who can work efficiently in a collaborative environment and foster teamwork with their peer group, their team and with business / functional leaders.
  • Embraces Innovation and Change : Continuously looks for better ways to enhance our processes, services and products.

What will you need to be successful? :

Education : Bachelor's Degree or equivalent experience in Computer Science, Information Technology, or related :

  • ServiceNow Certified System Administrator (CSA) is required.
  • ServiceNow Certified Application Developer or Implementation Specialist certifications are a plus.
  • Operating Mode : Hybrid : Work from office : 2 days in a week.

    Experience : Minimum 5+ years of hands-on experience developing on ServiceNow platform.

  • Expertise in developing and configuring modules such as ITSM, ITOM, CMDB, Discovery, HRSD, etc.
  • Strong proficiency in JavaScript, Glide API, HTML, CSS, and AngularJS (for Service Portal).
  • Knowledge of Agile / Scrum methodologies and DevOps practices (ATF, CI / CD, Git).
  • Experience with ServiceNow integrations (REST, SOAP, LDAP, SSO, SCCM, etc.
  • Exposure to ServiceNow GRC / IRM, ESG, or ITOM Predictive AIOps is a plus.
  • Validated ability to work with globally located, culturally diverse teams.
  • Knowledge of consignment and loaner business processes is preferred.
  • In-depth understanding of ACLs, roles, data policies, and platform security.
  • Proficient in building collaborative teams, maintain calm, stay focus and instil that ability in others, and be effective communicators.
  • Other reasons why you will love it here! :

  • Your Future : Major Medical coverage + Policy exclusions and insurance non-medical limit.
  • Educational Assistance.
  • Work / Life Balance : Flexible Personal / Vacation Time Off, Privilege Leave, Floater Leave.
  • Your Wellbeing : Parents / Parents in Laws Insurance (Employer Contribution of 8,000 / annually), Employee Assistance Program, Parental Leave.
  • Flexibility : Hybrid Work Model (For most professional roles).
  • Training : Hands-On, Team-Customized, Mentorship.
  • Extra Perks : Free Cab Transport facility for all employees, One Time Meal provided to all employees as per shift.
  • Night Shift Allowances.
  • (ref : hirist.tech)

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