Manager, SAP IP and Deal Management

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the bringing our characters to life, the bringing them to your living rooms and the creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role :

The Manager, SAP IP and Deal Management role will... ..will assist the team as well as key stakeholders across various tasks related to multiple applications and business processes including improving business processes and aligning key metrics.

Your Role Accountabilities :

OPERATIONS / PROJECT MANAGEMENT

Assisttechnical team, key stakeholders, and management to prioritize business requirements and develop and maintain detailed enhancement and break-fix plans using standard tools

Effectively assist in leading by influence and work in a matrix / cross functional (BU Champions) environment.

Monitor the quality of support provided and implement continuous improvement strategies to enhance service reliability and efficiency.

Oversee project implementation timelines, ensuring that projects stay on track and meet deadlines without overtaxing resources.

Coordinate with project managers and other department leads to ensure smooth collaboration and effective communication among different teams.

Develop and refine support strategies to enhance service delivery and customer satisfaction.

Identify potential risks related to resources or project timelines and develop mitigation strategies to address these risks before they impact the team's performance or project outcomes.

Manage the budget for the finance software support team, making sure resources are used efficiently and costs remain within the allocated budget.

Provide regular budget reports to upper management and adjust as necessary to align with financial goals.

Assist management with special assignments, such as evaluating vendors, gathering / evaluating consultant proposals, or other responsibilities as requested

Lead and manage the support team, ensuring they are motivated, engaged, and performing to their highest potential.

Handle HR-related tasks such as performance reviews, conflict resolution, and team building.

STRATEGY

Collaborate with key stakeholders to understand team needs and dependencies to better align business processes

Assist in developing and executing a methodology to evaluate, prioritize and monitor the success of the business processes

Accurately and clearly articulate strategic issues and provide relevant, logical options for solving them

Create comprehensive and meaningful strategy presentations for senior executives

Ability to build a framework and drive development through dynamic business intelligence tools and dashboards for use in ongoing business planning and goal measurement through KPIs

ANALYTICS

Develop comprehensive performance analysis of business processes and review ways of improvement

Actively participate in stakeholder meetings with the goal of understanding all major initiatives and system modifications planned

Qualifications & Experiences :

7-9 years of prior experience in a related field (media, entertainment, business development or streaming services industry experience a plus)

7-9 years of prior experience in SAP CRM configuration or developer role

5-7 years prior experience managing technical development / configuration teams

Superior analytical and problem-solving skills

Experience developing financial models in Excel AND facilitating business discussions

Expert user of Microsoft Office (Excel, PowerPoint, Word) to prepare all documents, presentations, graphs, briefings, and worksheets

A passion for accuracy and translating insights into a compelling narrative; able to maintain a balance between the details and the larger picture

Excellent written and verbal communication

Superb relationship building skills

Work collaboratively w / small teams

Ability to handle multiple assignments concurrently

Ability to work flexible schedules and available for working various shifts, including nights, weekends, and holidays.

Able to work overtime and on-call rotations as needed

Not Required but preferred experience :

MBA

1+ years of post-MBA experience in a related field (entertainment or entertainment)

Knowledge of and passion for media, entertainment, and technology industries (including key players, growth trends and drivers, new media models, industry structure, etc.)

Familiarity with streaming and similar products / services

Experience working in a national or global company

Some visualization tool knowledge would be helpful (i.e. Tableau, Power BI)

Comfortable in working in highly iterative and somewhat unstructured environment

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.