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Senior Project Manager (Product-Lead) — Education Applications (Daskalos)
EmeritusMumbai, Maharashtra, India2 days ago
Job descriptionLaunch repeatable, standardized playbooks for discovery → implementation → change → BAU. Deliver on-time, on-budget go-lives for priority campuses with Achieve ≥90% adoption of core processes (admissions, enrollment, timetable, grading, fees). Integrate Canvas ↔ SIS / ERP ↔ Salesforce ↔ Identity with audited data flows and RBAC. Establish measurable post-go-live governance (SLAs, KPIs, QBRs) and change control. Lead discovery, to-be process design , and configuration across HE domains : admissions, enrollment / registration, timetable, attendance, assessments / gradebook, fee & payments, library, exam / certification, alumni. Write lean PRDs / BRDs , user stories, acceptance criteria; manage backlog and release plans. Architect end-to-end application flows and integrations (APIs, ETL, SSO) across Digii Campus, Salesforce, Canvas (and ancillary tools : proctoring, LTI apps, content, payments). Define data models, migrations, and cutover strategies; ensure auditability and data quality. Run project plans, RAID logs, change control, and cross-functional orchestration (IT infra, academics, operations, vendor SIs). Stand up repeatable playbooks : discovery templates, configuration checklists, UAT scripts, cutover runbooks, training kits, hypercare playbooks. Establish KPIs / SLAs and dashboards (time-to-launch, defect leakage, adoption, NPS / CSAT). Drive change management : communications, training, stakeholder alignment, and benefits tracking. Serve as single-threaded owner with international partners and domestic campus leadership. Lead vendor / SI delivery ( SOWs, timelines, acceptance ), enforce scope, and resolve escalations. Facilitate steerco / governance forums; provide executive-ready status and decision packs. 8–12+ years in project / program management delivering education applications with strong product ownership. Demonstrated implementations in higher-ed or K-12 at multi-site scale in India (or comparable markets). Hands-on expertise (configuration + integration) with at least two of : Digii (Campus) , Salesforce (Education / Service / Experience Cloud) , Canvas LMS . Solid grasp of HE processes and regulatory context (data privacy, records, assessments). Strong command of integration patterns (REST / LTI / SIS imports, SSO—SAML / OIDC, Entra ID / AD), data migration, and UAT / hypercare. Tooling : Jira / Confluence (or equivalent), Miro / Figma for flows, SQL / ETL familiarity a plus. Methodologies : Agile / Iterative delivery with stage-gate governance ; Prosci / ADKAR familiarity helpful. Excellent written / verbal communication; executive stakeholder management across cultures. Product Sense & Solutioning : converts ambiguous needs into scalable processes and configs. Ownership & Execution : plans → delivers → stabilizes; anticipates risks; hits dates. Quality Orientation : definition of done, acceptance criteria, and measurable outcomes. Stakeholder Leadership : clear narratives, crisp decisions, and transparent trade-offs. System Thinking : designs for reuse, observability, and future integrations.
Senior Project Manager (Product-Lead) — Education Applications (Daskalos)
Location : India (multi-city)
- Function : Product & Delivery
- Type : Full-time
Role Summary
Own end-to-end delivery of school / HE applications across multiple campuses with a strong product and solutioning lens. You’ll translate academic and operational needs into scalable processes and configurations, standardize how we implement, and drive adoption across stakeholders—domestic and international.
Key Objectives (First 9–12 Months)
Responsibilities
Product & Solutioning
Delivery & Governance
Stakeholder & Vendor Management
Required Experience & Qualifications
Competencies
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Senior Project Manager • Mumbai, Maharashtra, India
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