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NxtWave - Manager - University Operations

NxtWave - Manager - University Operations

NxtwaveHyderabad, India
6 days ago
Job description

University Operations Manager

Experience : 1 to 4 years

Location : Hyderabad

Position Title : University Operations Manager (UOM)

Function : Post-Sales Operations - University Partnerships

Location : [Hyderabad & followed by Universities location]

Role Summary :

  • The University Operation Manager will be the single point of contact for partnered universities after MoU signing, ensuring every operational, contractual, and administrative milestone is achieved before classwork begins.
  • They will maintain strong relationships with senior university stakeholders, coordinate multiple internal functions, and ensure on-time, smooth academic launches.

Key Responsibilities :

  • Own the entire post-MoU onboarding cycle for assigned universities in parallel.
  • Coordinate MoU finalisation, service agreement execution, and escrow account creation.
  • Manage curriculum alignment, infrastructure readiness, and website integration.
  • Integrate our admissions process with the university's system & train relevant staff.
  • Conduct weekly review calls with university stakeholders and internal teams.
  • Maintain and update centralised trackers & dashboards to monitor readiness.
  • Escalate and resolve bottlenecks quickly to ensure zero-delay launches.
  • Build relationship maps for each university to know exactly "who to call for what".
  • Ensure smooth handover to the Academic Program Operations team post-launch.

    • Required Skills & Competencies :

    Execution Mindset - Delivers results under tight timelines.

    Stakeholder Management - Ability to influence without direct authority.

    Process Orientation - Follows SOPs, identifies gaps, and improves processes.

    Communication Skills - Excellent verbal & written skills in English; local language fluency preferred.

    Problem-Solving - Navigates bureaucracy & resolves operational blockers.

    Multi-Tasking - Manages multiple universities in parallel without delays.

    Experience :

  • Proven track record in high-value, multi-stakeholder project delivery.
  • Experience in fast-paced, growth-stage companies is a must.
  • Familiarity with education sector operations is a plus.

    • (ref : iimjobs.com)

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