Univ Ops Manager

Job Title : University Operations Manager (UOM)

Function : Post-Sales Operations – University Partnerships

Location : Hyderabad (with travel to partner university locations, as required)

Role Summary :

We are looking for a University Operations Manager (UOM) to serve as the single point of contact for partnered universities after MoU signing. The role ensures that all contractual, operational, and administrative milestones are met before classwork begins.

As a key bridge between internal teams and university stakeholders, you will manage the entire post-MoU execution process — from agreement finalization to academic readiness — ensuring seamless collaboration and timely program launches.

Key Responsibilities :

• Own the end-to-end post-MoU onboarding cycle for multiple university partners.
• Coordinate MoU and service agreement execution, including escrow setup and compliance documentation.
• Oversee curriculum alignment, infrastructure readiness, and website integration for new programs.
• Integrate NxtWave's admission process with university systems and train designated staff.
• Conduct weekly review calls with both internal and external stakeholders to ensure progress tracking.
• Maintain centralized trackers and dashboards to monitor partner readiness and performance metrics.
• Identify, escalate, and resolve operational bottlenecks swiftly to prevent launch delays.
• Build relationship maps within each university to ensure strong stakeholder alignment.
• Ensure smooth transition and handover to the Academic Program Operations team post-launch.

Required Skills & Competencies :

Experience :

Skills Required

Client Servicing, Project Management