Service Desk Engineer-Infrastructure Management

Company Description

About Sopra Steria

Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of €5.8 billion.

Job Description

The world is how we shape it.

Position : Service Desk Engineer-Infrastructure Management

Experience : 1 -2 Years

Work Mode : Work From Office

Location : Noida

Shift : Open to Night shift & 24

• 7 environment, Open to 24
• 7 environment

Job Description :

Handling calls, Emails, Chats, incidents, and events on the tickets.

( Project Description )

Mandatory Skills :

Qualifications

Any stream graduate

Additional Information

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.

Skills Required

Servicenow, Vpn, Powerpoint, Active Directory, Excel, Operating Systems, Ms Office, Itil, Printers