Manager Operations Technology & Strategy

Responsibilities :

• Requirements Elicitation and Analysis :
• Lead requirements gathering sessions with stakeholders across various business units.
• Analyze and document complex business processes and workflows.
• Translate business requirements into clear, concise, and testable user stories and acceptance criteria.
• Identify and document functional and non-functional requirements.
• Solution Design and Development (Mendix Focus) :
• Design and prototype workflow solutions within the Mendix platform, leveraging its low-code capabilities.
• Collaborate with Mendix developers to ensure accurate and efficient implementation of solutions.
• Configure and customize Mendix workflows to meet specific business needs.
• Develop and maintain Mendix application documentation.
• Workflow Expertise :
• Apply deep understanding of workflow concepts, including process automation, rules engines, and human task management.
• Optimize existing Mendix workflows for performance and efficiency.
• Stay up-to-date on the latest Mendix features and best practices related to workflow solutions.
• Mentor junior business analysts on Mendix workflow design and implementation.

Collaboration and Communication :

Center of Excellence (CoE) Contribution :

Project management and change management : Manage projects and engagements in the automation and tech implementation domain. Manage change management in these projects

Sounds like you To apply, you need to have :

Education & Experience :

Mendix Workflow Solution Expert / Intermediate Certification

Relevant experience in Mendix workflow solution deployment

Bachelor's degree in a technical field (e.g., Engineering, Computer Science) with relevant work experience.

10+ years of experience as a Business Analyst, Configurator, and Project Manager in automation projects.

Bonus Points For :

Skills & Abilities :

Strong analytical and problem-solving skills.

Excellent communication, collaboration, and interpersonal skills with diverse audiences (technical and non-technical).

Ability to work independently and manage multiple projects efficiently.

Creative thinker with a focus on achieving results.

Adept in various requirement gathering techniques like brainstorming, user interviews, workshops.

Passionate about driving change and continuous improvement.

Certifications (Good to have) :

CBAP, Business Analytics, Product Owner, or Project Management certifications.

Technical Skills :

Deep understanding of the Mendix low-code platform, particularly its workflow capabilities.

Intelligent Automation Tools (Preferred) : In-depth experience with at least one segment of intelligent automation tools like MS Power Automate, BPM, RPA, IDP / OCR, low code no code tools or Gen AI.

Programming Languages (Preferred) : Proficiency in Python, SQL, or VBA is a significant advantage.

Data & Business Analytics (Preferred) : Exposure to business and data analytics is a plus.

Skills Required

Bpm, Rpa, Vba, Idp, Ocr, Python, Sql