No longer accepting applications
Customer Service Representative
PLEXO HR SolutionsVapi, Gujarat, India2 days ago
Job descriptionAllocate demos to field demo specialists based on their geographical zones. Monitor demo schedules and ensure efficient resource utilization. Manage incoming WhatsApp messages, emails, and calls from customers. Provide timely, clear, and helpful responses to address customer needs. Maintain up-to-date records of calls, bookings, and interactions in CRM systems. Use Google Sheets to track, update, and report key metrics related to demos and customer engagement. 1–4years of experience in customer support, coordination, or telesales roles. Excellent communication skills in English and Hindi (Kannada is a plus). Proficient in Google Sheets, CRM tools, and WhatsApp Business platforms. Strong organizational skills with the ability to handle multiple tasks and priorities. Customer-first attitude and problem-solving mindset. Experience in managing field staff or logistical coordination is a bonus. A high-growth environment with opportunities to take ownership. Dynamic, supportive team culture focused on customer delight. Exposure to innovative customer experience strategies in consumer tech
Job Mode : Work From Office
Job Type : Full-time
Working Days : Industry :
Internet Marketplace
PREFERRED : FOLKS FOR E-COMMERCE BACKGROUND ONLY
What You’ll Do :
Outbound Communication :
- Make outbound calls to customers to confirm and book demo appointments.
- Engage and follow up with customers via WhatsApp to share product / demo information and finalize bookings.
Demo Coordination & Allocation :
Inbound Query Handling :
Data Management :
What We’re Looking For :
Why Join Us?
Create a job alert for this search
Customer Service Representative • Vapi, Gujarat, India
Related jobs
- Promoted
- New!
Customer Service Representative
Agents Only Technologiesvapi, gujarat, in Remote (Device pickup required from Gurugram or Hyderabad).Agents Only (A Teleperformance Company).Join our Customer Service Project as a Gig Agent! Work remotely, gain valuable experience, and ope...Show moreLast updated: 2 hours ago
- Promoted
Senior Customer Service Representative
Triplevapi, gujarat, in Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, ...Show moreLast updated: 30+ days ago
- Promoted
Customer Support Representative
Kayana | Ordering & Payment Solutionsvapi, gujarat, in Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space.As a ...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Representative
Biorev Studios | 3D Rendering StudioVapi, Republic Of India, IN Customer Service Representative (Outbound Calling) – HVAC Process | Work From Home.Mohali (Remote – Work From Home).US Shift (6 : 30 PM – 4 : 30 AM IST).
Fixed) + ₹500 per successful appointment.Fixed p...Show moreLast updated: 3 days ago
- Promoted
E-Commerce Automotive Spare Parts Customer Service Representative
Newparts, Inc.vapi, gujarat, in Job Description : Automotive Customer Service Representative.Location : Remote (North American Hours).Desired Skills and Experience : .
Bachelor's degree in Engineering.Automobile Spare Parts / Automobi...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Executive (Aesthetics)
Carisma Spa & WellnessVapi, Republic Of India, IN With a strong reputation in the industry, we blend luxury, innovation, and care to help clients feel and look their best.
We are currently seeking a professional, empathetic, and service-oriented.Cu...Show moreLast updated: 3 days ago
- Promoted
Customer Service Support Specialist
Cradlewisevapi, gujarat, in Cradlewise is a baby tech startup based out of San Francisco, Bangalore and Pune.Our first product is a smart crib for babies from 0 to 24 months of age.
Cradlewise smart crib comes with an integrat...Show moreLast updated: 30+ days ago
- Promoted
Customer Care Representative
MUHURTHVapi, Gujarat, India Muhurth is a contemporary brand rooted in the heritage of Kanjivaram textiles, blending tradition with modern luxury.For generations, we have been dedicated to preserving and evolving the craft of ...Show moreLast updated: 2 days ago
- Promoted
IT Analyst (Gujarat - Onsite)
CloudLabs IncGandevi, Gujarat, India CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments.Wit...Show moreLast updated: 3 days ago
- Promoted
Customer Service Operator - 45024
Turingvapi, gujarat, in In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of.AI-generated outputs, and ensuring compliance, trust, and customer experience standards.SLA track...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Officer / Sales
EcoOriginvapi, gujarat, in We're looking for an extroverted, outspoken salesperson who's confident, assertive, and not easily negotiated down.Engage with potential customers through various channels (phone, email, face-to-fa...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Representative
TPvapi, gujarat, in International Customer Support Executive.Gurgaon (Remote – Work From Home).Rotational, including night shifts.We’re looking for enthusiastic and customer-focused individuals to join our internation...Show moreLast updated: 30+ days ago
- Promoted
Purchasing Representative
Insight GlobalVapi, Gujarat, India Key Responsibilities Procurement Management : Purchase IT equipment, software, and services, ensuring timely and cost-effective acquisition.
Vendor Relations : Establish and maintain relationships w...Show moreLast updated: 1 day ago
- Promoted
Call Center Representative
DCAIVapi, Republic Of India, IN We’re Hiring : Remote Customer Service Executive (India-Based | U.Remote – Work from Home (India).Monday to Friday | 8 : 00 AM – 5 : 00 PM CST (Evening Shift – India Time), Saturdays as needed.This role...Show moreLast updated: 3 days ago
- Promoted
Telesales Representative
Shramiivapi, gujarat, in Shramii offers a powerful all-in-one platform to revolutionize team management.Our app enables real-time attendance tracking, streamlined shift planning, and comprehensive employee records manageme...Show moreLast updated: 30+ days ago
- Promoted
Engineer (Sales & Service)
ConfidentialVapi, India This dual-role position involves both customer acquisition and post-sales technical service, ensuring end-to-end client satisfaction.
Identify and pursue new business opportunities for automation pr...Show moreLast updated: 7 days ago
- Promoted
IT Support Technician
NiyamitValsad, Gujarat, India We're an innovative e-commerce company dedicated to providing a seamless online shopping experience.We offer a wide range of high-quality products, fast shipping, and exceptional customer service.T...Show moreLast updated: 30+ days ago
- Promoted
Patient Service Representative
Triplevapi, gujarat, in Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, ...Show moreLast updated: 3 days ago