Senior Manager - Business Analyst, GIAI

This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Job Summary

Standard Chartered Bank (SCB) is creating a new technology delivery model based on agile and a new internal low-code platform, to enable more efficient delivery of technology across the Group. This flagship project will define and enable longer-term strategic adoption of the platform, and the future success of other projects within businesses and functions across SCB.

And this is where you come in... As Senior Business Analyst within this exciting project, you will play a pivotal role in ensuring the successful delivery of digital solutions for Group Internal Audit (GIA). You will be responsible for facilitating the creation, collation and sanitisation of GIA business requirements, from a range of global contributors, stakeholders and SMEs, to be used within SCB's scaled agile delivery framework, to deliver high-quality software products.

Acting as a facilitator, modeller, innovator, challenger, and problem solver, you will steer and steward complex business requirements to successful development outcomes and objectives.

The ideal candidate will have previous experience in delivering agile transformation projects within an audit / risk environment, as well as being a deft communicator and intellectually rigorous in their approach. This position requires a deep understanding of requirements gathering and analysis, business logic, process design, software development lifecycle processes and agile methodologies, as well as bucket loads of integrity, enthusiasm, and determination.

Key Responsibilities

Do the right thing. Always.

Promoting psychological safety, empowerment, and transparency across the project.

Operational excellence : setting ambitious and realistic targets, pushing for nothing less than brilliant in all you (and those around you) do.

Working with a range of key stakeholders and process owners to extract and refine business requirements into high quality development artefacts.

Identifying and resolving known and emergent challenges within business requirements and system design.

Ensuring alignment between technical and business Product Owners, through clear and thoughtful design assumptions and acceptance criteria.

Establishing and maintaining empirical product planning within a complex environment.

Facilitating stakeholder collaboration, at all levels, wherever required.

Leveraging agile methodologies and Scrum practices to deliver brilliant outcomes across the project.

Strategy

Understand and play your part in delivering the organisations strategic agenda.

Act as a bridge for understanding and communication between Business and Technical teams

Innovate, imagine and challenge - inject your ideas and energy into what we do and why we're doing it; continually improve what we know today.

Business

Working with Technical and Business product owners, understand the complex environment we operate within and how to navigate it effectively.

Understand differing stakeholder perspectives and value propositions, looking for thoughtful and novel ways to communicate with impact and authority on behalf of the project.

Work through challenges and issues impacting the project through appropriate channels and escalating mechanisms.

Processes

Play your part in the SDLC, enabling effective sprint planning and design of sprint goals.

Collect, collate, challenge and sanitise key business requirements, acting as single point of contact with ley stakeholders and process owners for all requirements and AC development.

Drive change and velocity through delivery, aligned to the Bank's control and governance requirements.

People & Talent

A passion for continuous improvement of yourself, and the people around you, through SCB learning channels and development opportunities.

Risk Management

Play your part in managing the Bank's and Group Internal Audit's technology assets in line with enterprise risk management standards, deploying effective controls and sustainable risk management processes where appropriate.

Governance

Feeding into and responding to governance driven actions and outcomes to ensure Project delivery remains optimal and within risk appetite.

Regulatory & Business Conduct

Display exemplary conduct and live by the Group's Values and Code of Conduct.

Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

GIAI COO Leadership Team

Technology & Operations

Operational Risk

Qualifications

Integrity and high professional ethics.

Demonstrable experience within risk or audit environments

Strong academic background

Significant experience working within agile / scrum-based transformation projects.

Ability to handle information and business affairs with secrecy and confidentially as appropriate.

Must be pragmatic with the ability to communicate effectively with the highest levels of management and decision-making within the organization.

Ability to communicate effectively with key stakeholders, SMEs, GIA Leadership.

Adequate self-awareness and confidence to acknowledge knowledge gaps and seek to fill them from reliable sources.

Ability to research and distil information to solve complex commercial data issues.

Skills and Experience

Problem Solving

Internal Audit

Effective Communications

SCRUM

Requirement Analysis

Process Improvement

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we : Do the right thing

and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle,

continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Are better together,

we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter,

we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance,

with flexible and voluntary benefits available in some locations.

Time-off

including annual leave, parental / maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

Flexible working

options based around home and office locations, with flexible working patterns.

Proactive wellbeing support

through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture

to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

Being part of an inclusive and values driven organisation,

one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.