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Service Delivery Officer-BRANCH BANKING-Branch Banking

Service Delivery Officer-BRANCH BANKING-Branch Banking

ConfidentialRohtak, India
9 days ago
Job description

Posting Description for Internal Candidates

Service Delivery Officer

Short Description for Internal Candidates

JOB ROLE : . Handling personalized service requests of customers. . Generation of timely business MIS. . Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. . Coordination with CPC / RPC / Investment desks for acco

Description for Internal Candidates

JOB ROLE :

  • .Handling personalized service requests of customers.
  • .Generation of timely business MIS.
  • .Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
  • .Coordination with CPC / RPC / Investment desks for account opening of customers.
  • .Managing complaints of customers and ensuring their resolution within TAT.

JOB REQUIREMENT :

  • .Developing and maintaining banking relationships with a select group of high net worth customers
  • .Excellent communication skills with customer service orientation
  • .Courteous and polite.
  • .Good knowledge of Microsoft excels.
  • Understanding of banking norms and processes.

    Same Posting Description for Internal and External Candidates

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    Service Delivery • Rohtak, India

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