Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
Ensure high levels of customer’s satisfaction through excellent service
Complete store administration and ensure compliance with policies and procedures
Maintain outstanding store condition and visual merchandising standards
Report on buying trends, customer needs, profits etc.
Propose innovative ideas to increase market share
Conduct personnel performance appraisals to assess training needs and build career paths
Deal with all issues that arise from staff or customers (complaints, grievances etc.)
Be a shining example of well behavior and high performance
Protects employees and customers by providing a safe and clean store environment.
Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
Requirements and skills
Should have graduate
Proven successful experience as a retail Store Manager
Powerful leading skills and business orientation
Strong customer service skills
Should have knowledge about KPI
Superior management skills
High level of flexibility
Ability to adapt to different customers
Great written and verbal communication skills
Natural talent for motivating and developing teams
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