Store Manager

Job description :

Job Responsibilities :

• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customer’s satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc.
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc.)
• Be a shining example of well behavior and high performance
• Protects employees and customers by providing a safe and clean store environment.
• Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.

Requirements and skills