The Operations Executive – Founder’s Office acts as a strategic support to the Founder, ensuring smooth execution of key business initiatives, pilot projects, and cross-functional operations. The role combines project execution, process management, analytical problem-solving, and on-ground coordination to drive business outcomes across departments.
Key Responsibilities (KRAs)
1. Project & Process Execution
- Drive day-to-day operational initiatives and pilot projects under the Founder’s guidance.
- Track project milestones, report progress, and flag delays proactively.
1. Cross-functional Coordination
Liaise between business heads, marketing, operations, finance, and HR teams to ensure timely execution.Prepare review decks, business updates, and progress summaries for leadership meetings.1. Business Analytics & Reporting
Track key business metrics (sales, productivity, costs) and prepare MIS dashboards.Identify process bottlenecks and suggest efficiency improvements.1. Vendor & Partner Support
Assist in vendor evaluation, negotiation support, and performance tracking for pilot or strategic projects.1. Founder Assistance & Strategic Support
Manage Founder’s operational priorities, meetings, and follow-ups.Support in planning and execution of new initiatives, market visits, and audits.Key Performance Indicators (KPIs)
% of assigned projects delivered on time and within budgetReduction in process turnaround time (%)Accuracy and timeliness of reports / MISCost optimization achieved through process improvementsStakeholder satisfaction score (internal teams & vendors)Candidate Profile
Graduate / MBA (preferably in Operations, Business, or Retail Management)2–5 years of experience in operations, program management, or business coordinationExcellent analytical, communication, and execution skillsHands-on with Excel, PowerPoint, and business reporting toolsSelf-starter with high ownership and ability to thrive in a dynamic environment