Clinical Product Lead

Title : Clinical Product Lead

Reporting to : Senior Director, Product Management (direct line), Sr Director, Clinical Programs (dotted-line)

Location : Bengaluru (Bangalore)

About Get Well Network

A Mission Started by a Patient, for Patients At Get Well, our mission is in our name. We are dedicated to providing high-quality, personalized care by engaging patients, educating families, and empowering clinicians. Our story began not in a boardroom, but from a hospital bed. After a life-defining battle with cancer, our founder, Michael O'Neil, emerged with a powerful conviction : patients deserve to be active partners in their care, not passive recipients. For over 20 years, that conviction has been our guiding principle.

Today, Get Well is a recognized leader in digital patient engagement, serving more than 10 million patients annually across over 950 hospitals and clinical partner sites. We are now embarking on the next chapter of our journey : pioneering 'Precision Engagement by combining our deep expertise in the patient experience with the power of advanced AI. We believe in the power of technology to make healthcare more human, and we are committed to leveraging AI responsibly and ethically to improve outcomes, enhance equity, and reduce the cost of care for all.

The Opportunity : Architecting the Future of AI-Powered Patient Care

This is more than a product management role; this is an opportunity to be the clinical architect of the future of patient engagement. We are seeking a visionary clinical leader to spearhead the development of our AI-powered Precision Engagement platform and suite of patient engagement products. You will be the key individual responsible for ensuring our technology is not only intelligent but also clinically sound, safe, and deeply empathetic to the needs of patients and providers. You will translate complex clinical challenges into elegant, AI-driven solutions that guide millions of patients through their unique health journeys. You will define the clinical data strategy that powers our machine learning models, design the next generation of adaptive care plans, and serve as the clinical thought leadership for our product organization. If you are a mission-driven leader with a passion for improving healthcare at scale and a belief in the transformative potential of AI, this is your opportunity to make a lasting impact.

What You'll Do : Key Responsibilities

Clinical & AI Strategy

• Partner with Sr Director of Clinical Programs and Chief Clinical Officer to inform clinical vision and own clinical product roadmap, ensuring every feature is grounded in evidence-based medicine and aligns with our strategic goals.
• Collaborate with data science, product, and clinical governance teams to define training data requirements and validation approaches to ensure our models and products are clinically safe, effective, and fair.
• Serve as the primary clinical subject matter expert for the Product team, translating complex clinical research, care pathways, and unmet patient needs into high-impact AI use cases and product concepts.
• In collaboration with a team of client and internal clinical experts, architect evidence-based clinical workflows, adaptive care plans, and intelligent escalation protocols that form the core of our Precision Engagement platform.
• Stay at the forefront of health AI, evaluating emerging technologies like Generative AI and identifying novel applications to enhance patient-provider communication and automate personalized care.

Product Execution & Leadership

Governance & Impact

What You'll Bring : Qualifications & Attributes

Required Qualifications

Preferred Qualifications

Why Join Get Well

About Get Well

Now part of the SAI Group family, Get Well is redefining digital patient engagement by putting patients in control of their personalized healthcare journeys, both inside and outside the hospital. Get Well is combining high-tech AI navigation with high-touch care experiences driving patient activation, loyalty, and outcomes while reducing the cost of care. For almost 25 years, Get Well has served more than 10 million patients per year across over 1,000 hospitals and clinical partner sites, working to use longitudinal data analytics to better serve patients and clinicians. AI innovator SAI Group led by Chairman Romesh Wadhwani is the lead growth investor in Get Well. Get Well's award-winning solutions were recognized again in 2024 by KLAS Research and AVIA Marketplace.

Skills Required

Evidence-Based Practice, clinical decision support, Machine Learning