Simpliigence - Salesforce Business Analyst

Description :

Key Responsibilities :

• Collaborate with stakeholders to gather, document, and prioritize business requirements.
• Translate business needs into detailed functional specifications for Salesforce development teams.
• Analyze current business processes and identify areas of improvement through Salesforce solutions.
• Configure Salesforce features including custom objects, workflows, approval processes, and dashboards.
• Serve as a liaison between business and technical teams, ensuring effective communication and understanding.
• Facilitate requirement workshops, interviews, and process mapping sessions.
• Support the entire project lifecycle including testing, training, change management, and deployment.
• Stay updated on Salesforce platform capabilities, releases, and best practices to maximize solution value.
• Assist in project planning, sprint ceremonies (Agile), and backlog grooming.
• Use tools like Jira, Confluence, and other project management software to maintain documentation and manage tasks.

Core Competencies & Skills :

Preferred Certifications :

(ref : hirist.tech)