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Salesforce Business Analyst - CPQ Module

Salesforce Business Analyst - CPQ Module

Devlats Pvt LtdDelhi, IN
17 days ago
Job type
  • Remote
Job description

Job Title : Salesforce Business Analyst + CPQ

Experience Required : 8+ Years (Sales Cloud, CPQ, Service Cloud)

Work Mode : Remote (Work from Home)

Role Summary :

We are seeking an experienced Salesforce Business Analyst with CPQ expertise to join our team. The ideal candidate will have over 8 years of relevant experience working with Salesforce, specifically in Sales Cloud, Service Cloud , and CPQ . This role requires a deep understanding of order management and fulfillment processes , along with the ability to design and implement scalable solutions using Salesforce best practices.

Key Responsibilities :

  • Analyze and understand business requirements related to the fulfillment process and propose optimized system and business workflows.
  • Design, prototype, build, document, and support solutions for Salesforce Order Management and Fulfillment capabilities including configurations, customizations, and system integrations.
  • Translate complex business requirements into detailed specifications and oversee development activities to ensure the delivery of integrated and functional solutions.
  • Create and maintain comprehensive functional documentation including requirement specifications and process flows.
  • Provide ongoing system administration and support for customized Salesforce applications including user access, security, custom objects, and automation workflows.
  • Apply in-depth knowledge of Salesforce Sales Cloud functionalities.
  • Demonstrate expertise in quote-to-order processes including :

1. Product Setup

2. Product Options

3. Product Configuration & Rules

4. Pricing & Discounting

5. Quote Templates

  • Work with automation tools like Process Builder, Workflows, Formulas, Flows, Assignment Rules , and Advanced Approvals .
  • Understand and implement integrations with Salesforce using REST / SOAP APIs .
  • Possess hands-on experience in SFDC integrations with middleware and third-party systems.
  • Maintain a strong customer focus with an ability to navigate ambiguous requirements and adapt quickly to changes.
  • Apply a solution-oriented mindset to effectively solve business and system-related challenges.
  • Be proactive and adaptable to meet evolving project requirements and global business objectives .
  • Education & Certifications :

  • A minimum of 8+ years of hands-on experience working on the Salesforce platform .
  • Proven experience in implementing fulfillment processes , including working with middleware and third-party integrations .
  • (ref : hirist.tech)

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