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V2Solutions - Salesforce Business Analyst

V2Solutions - Salesforce Business Analyst

V2SolutionsDelhi, IN
30+ days ago
Job type
  • Remote
Job description

Role : Salesforce Business Analyst

Location : Remote

Exp : 8 to 10 years

Job Description :

  • Lead requirements gathering sessions and workshops with business stakeholders from various departments.
  • Analyze and document business processes, identifying areas for improvement and defining new system requirements.
  • Translate business needs into clear and comprehensive functional requirements, user stories, and process flows.
  • Serve as the primary liaison between the business and the development / QA teams, ensuring clear communication and a shared understanding of project goals.
  • Support the Agile development process by assisting with backlog grooming, sprint planning, and UAT (User Acceptance Testing) coordination. Validate system functionality against business requirements and create test scenarios for UAT.
  • Demonstrate and present solutions to business stakeholders, gathering feedback and ensuring alignment.
  • Create and maintain project documentation, including Business Requirements Documents (BRDs) and training materials.
  • Utilize Salesforce and financial domain knowledge to recommend optimal solutions, leveraging out-of-the-box features and configurations whenever possible.

Mandatory Skill Set :

  • Mandatory experience in the banking, financial services, and / or mortgage domains.
  • Proven experience working with Salesforce CRM (Sales Cloud, Service Cloud, and / or Financial Services Cloud).
  • Strong understanding of core Salesforce objects, security models, and declarative automation tools (Flows, Process Builder).
  • Required Experinece :

  • 8 to 10 years of overall experience in business analysis, with at least 4 years as a Salesforce Business Analyst.
  • Mandatory experience in the banking, financial services, and / or mortgage domains.
  • Proven experience working with Salesforce CRM (Sales Cloud, Service Cloud, and / or Financial Services Cloud).
  • Strong understanding of core Salesforce objects, security models, and declarative automation tools (Flows, Process Builder).
  • Experience in an Agile / Scrum environment. Exceptional analytical, problem-solving, and communication skills. Salesforce Administrator and Business Analyst certification is good to have.
  • (ref : hirist.tech)

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