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Chief Manager QMS Planning and Control

Chief Manager QMS Planning and Control

ConfidentialGurgaon / Gurugram
4 days ago
Job description

Job Purpose :

To ensure the efficient and effective planning of audits across the aviation organization, the Audit Planning Lead will be responsible for developing comprehensive audit plans , coordinating activities, and collaborating with stakeholders to ensure the successful execution of audits across various operational areas.

Key Accountabilities :

1. Strategic Audit Planning

  • Work closely with the Lead - QMS Auditing to develop a strategic audit planning framework that aligns with organizational goals and regulatory requirements .
  • Develop the annual audit plan , coordinating with the Lead - QMS Auditing to define the frequency, scope, and objectives of various audit types.
  • Prepare regular audit progress reports , highlighting resource allocation, updates, and timelines.

2. Audit Scope & Objectives Definition

  • Define the scope and objectives of each audit, collaborating with the audit team and relevant stakeholders.
  • Ensure the audit plan covers all relevant operational areas , including stations, airports, corporate functions, safety protocols, etc.
  • Regularly review findings from previous audits to identify recurring issues or areas requiring attention in the current audit cycle.
  • 3. Monitoring & Coordination

  • Monitor the progress of ongoing audits, ensuring adherence to timelines and identifying challenges or delays.
  • Liaise with department heads and operational teams to communicate audit schedules, objectives, and expectations.
  • Establish clear criteria and performance indicators for assessing compliance and process effectiveness.
  • 4. Continuous Improvement & Stakeholder Collaboration

  • Lead teams in analyzing historical audit data , industry trends, and emerging issues to enhance audit effectiveness.
  • Gather feedback from auditors and stakeholders to improve the audit planning process and increase its efficiency.
  • Collaborate with external accreditation agencies like IOSA, ISAGO, IFQP, and ISO ; be the single point of contact for communication on behalf of the VP-Group QMS .
  • 5. Team Leadership & Development

  • Lead and manage the audit planning team , providing clear direction, prioritizing tasks, and fostering a positive team environment .
  • Ensure that auditors possess the necessary competencies and receive adequate training .
  • Assess the performance of direct reports, ensuring effective collaboration and accountability in meeting KPIs / SLAs.
  • Key Performance Indicators (KPIs) :

  • On-time completion of audit planning and execution.
  • Effective coordination with stakeholders and external accreditation agencies.
  • Accuracy and thoroughness of audit scope, objectives, and documentation.
  • Audit process efficiency and continuous improvement .
  • Audit compliance with internal standards and regulatory requirements.
  • Team performance and collaboration effectiveness .
  • Skills & Qualities Required :

  • Expertise in Quality Management Systems (QMS) Auditing and Audit Planning .
  • Strong leadership and team management skills.
  • Aviation industry knowledge and experience with aviation regulations .
  • Data analysis and the ability to derive actionable insights from historical audit data and trends.
  • Stakeholder management skills, particularly in liaising with accreditation agencies.
  • Excellent communication and presentation skills .
  • Problem-solving and critical thinking for identifying audit challenges and areas of improvement.
  • Educational and Experience Requirements :

    Minimum Education :

  • Bachelor's degree or equivalent qualification in an aviation domain .
  • Experience :

  • 10+ years of experience in Quality Management Systems Auditing and Audit Planning within the aviation industry.
  • Extensive aviation expertise , including familiarity with aviation regulations, standards, and accreditation processes.
  • Key Interfaces :

    Internal Interfaces :

  • Lead - QMS Auditing and Audit Team
  • Department Heads and Operational Teams
  • External Interfaces :

  • Accreditation Agencies (IOSA, ISAGO, IFQP, ISO, etc.)
  • Skills Required

    Audit Scope & Objectives Definition, Audit Planning, Quality Management Systems Auditing, Continuous Improvement & Stakeholder Collaboration, Monitoring & Coordination, Strategic Audit Planning

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