System Administration / Platform Support Engineer [PST]

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Job Title : System Administration / Platform Support Engineer (PST)

Location : Pune

Job Type : Full-Time

Experience Required : Freshers

Preferred Branches : Mechanical, Electrical, Electronics, Robotics, Electronics and Telecommunication, computer. or related field

Job Summary :

The Platform Support Team Member / System Administrator will provide comprehensive technical support

and infrastructure management for the robotics company’s cloud and on-premises systems. This role

involves assisting field engineers, back-end teams, and the engineering team with technical support,

managing cloud servers, setting up production environments, and ensuring seamless operations using

DevOps practices. You will work on maintaining the cloud infrastructure, deploying OS and networking

configurations for production systems, and troubleshooting issues related to robotics software, hardware,

and infrastructure.

Key Responsibilities :

Technical Support :

• Serve as the primary technical support contact for field engineers, back-end teams, and the

engineering team by addressing and resolving issues related to software, hardware, and

infrastructure for robotic systems.

connectivity, and software applications.

functionality of hardware and software components used in robotic systems.

Cloud Infrastructure Management (AWS) :

availability, performance, and security of cloud resources.

uptime.

production and development environments for robotics platforms.

DevOps & Automation :

updates, ensuring smooth and efficient releases of robotic system applications.

testing, and deployment workflows.

Ansible, or custom shell scripts.

Linux & System Administration :

patching, and performance monitoring for systems supporting robotic applications.

installation of the OS, required software, and networking configurations.

reduce manual intervention for routine maintenance and operations.

Network Configuration & Management :

communication between on-premises hardware and cloud infrastructure.

backend servers and cloud resources.

field engineers, production environments, and cloud services.

Version Control & Collaboration :

engineering teams to ensure consistent workflows and proper source code management.

deployments across the engineering and development teams.

System Monitoring & Maintenance :

like CloudWatch, Prometheus, or other monitoring solutions.

and ensure business continuity.

degradation.

Processor & OS Setup for Production :

proper configuration and readiness for robotic applications.

network settings, and security protocols before deployment.

Collaboration with Engineering & Development Teams :

to ensure that all infrastructure and systems meet the operational requirements for robotic

deployments.

automation opportunities, and potential areas of technical enhancement.

Key Requirements : Technical Skills :

Lambda) to support production and development environments.

Fields with (