AI Customer Experience Alliances Manager

Partnerships Manager – AI & Customer Experience Solutions

Location : Noida (On-site)

Experience : 2–8 years

Employment Type : Full-time

About the Role

We’re on a mission to redefine how businesses engage with their customers in the AI era. Our platform combines cutting-edge artificial intelligence with human expertise to revolutionize customer interactions—boosting conversions, enhancing experiences, and eliminating revenue leaks for leading consumer brands.

We’re entering an exciting phase of hyper-growth and are looking for a Partnerships Manager to lead strategic alliances with top System Integrators (SIs), BPOs, and Consulting firms to accelerate AI adoption across industries such as BFSI, e-commerce, telecom, and edtech.

Key Responsibilities

• Develop and execute a comprehensive partnerships and alliances strategy to expand market reach and drive revenue growth.
• Identify, onboard, and manage strategic partners to enable AI transformation initiatives across enterprise clients.
• Design and implement co-selling, co-marketing, and joint go-to-market (GTM) programs with ecosystem partners.
• Collaborate closely with internal sales, product, and marketing teams to align partnership initiatives with business goals.
• Track, analyze, and report on partnership performance metrics to ensure success and optimize future strategies.

Requirements